Server Version#: 1.42.2.10156
Player Version#: iOS 26.0.1, Plex for iOS Client Version 2025.27.0 (1288)
I am only able to get playback working on iOS if I select “Original” quality, which ends up being direct play (no transcoding). With that set, it works flawlessly.
If I have the iOS player set to any other quality, thus triggering transcoding on my server, the playback just stalls even though my server seems to be actively transcoding.
Here are some screenshots for when I have original quality set (playback working fine), and when quality is set to 720p HD.
When transcoding, on the iOS app, a still frame is displayed, but the server thinks it is in a “playing” state. Then, after a minute or so, playback does happen at a very fast rate (10x+ it seems) and then it eventually stabilizes, but the whole time there is no audio.
When not transcoding, playback is smooth and audio is fine.
I have tested on my desktop through the web app that playback works flawlessly at original and non-original qualities so I know the hardware transcoding is functional.
