I’m getting the UI issue pretty consistently on my iPhone 15 Pro. Latest iOS and Plex app version. It happens randomly when I scroll, and the top nav bar gets stuck until I restart the app.
Hadn’t seen this on my former iPhone 14, but I don’t know if that’s a definitive marker that it’s only on my 15 Pro.
Media playback is fine. It’ll properly use the whole screen without a bad offset effect, but the navbar issue persists even after full screen playback.
Rotation lock might indeed have something to do with it. I have mine set to lock portrait too, and Plex set to force landscape. I took a video of the sequence that always reproduces it.
I’m also seeing the same issue. For me it seemed to start with iOS 17 and I’ve been seeing it ever since. What’s interesting is for me is the OS level rotation lock doesn’t seem to make a difference.
I just noticed that if I open the top level hamburger menu as soon as I cold start the app, before playing a video, then it seems like the nav bar remains in the correct spot.
However a subsequent cold start of the app if I fully kill it does bring the problem back if I don’t first open the hamburger menu.
I just discovered this workaround though so, I’m not sure how long it stays in a good state after opening the hamburger menu.
Same issue for me with iPhone 14 Pro on iOS 17.1. This issue started after upgrading to iOS 17. I was hoping it would be resolved by now but I came here to alert Plex staff to it.
I too have the same issue. It is repeatable and I can trigger it by simply playing any media and closing the player. The nav bar will not reset until I fully close the app. When I first noticed this issue I performed a clean install of the app, the issue persists.
Per a response from @seanhealy above, if I open the nav bar burger menu as my first action upon opening the app the nav bar seems to hold its position after using the player. I also changed my iOS portrait lock based on a comment from @cblevins321 to no effect (I keep landscape lock on in the Plex app).
iPhone 15 Pro
Plex App Version 8.27
iOS Version 17.1.1
Edit: just updated to 8.28 and the bug behavior is unchanged.
It’s till being looked into. it looks like one of the devs has been able to consistently reproduce with steps below. Sorry I don’t have an ETA for fix.
I also have the same issue on my IPhone 15 Pro (iOS 17.1). I want to note that this issue consistently whenever I start playing anything and I never use rotation lock. However opening the burger menu before any playback does temporarily fix the issue until the app is closed
I can actually trigger and correct the UI. Here’s how it triggers on my end:
have video file downloaded. Orientation lock can be off or on, doesn’t matter( but mine is off)
watch an episode in landscape from the downloads section in the hamburger menu, at the end I click skip credits; keep phone in landscape, click the little down arrow that minimizes/exits the finished video; UI bug occurs;
To fix, keep in landscape orientation and in your list of downloads, swipe to delete the item. Prompt to delete will appear in landscape, click delete, then it fixes itself by reverting to portrait because the downloads only show in portrait. Also on 15 Pro Max with all latest iOS and app updates.
Just wanted to add my two cents. This is exactly what has been triggering the issue for me as well. iPhone 15 Pro.
I noticed that if either one of the rotation locks is turned off, the issue doesn’t seem to reproduce. But it might be related to the device being locked to portrait mode but the player being locked to landscape mode.
Still an ongoing issue for me as of now. Currently running iOS 17.2 and has been happening through all iOS iterations, so it doesn’t appear to be OS related.
