Server Version#: 1.30.2.6563
Player Version#: Roku 7.0 build 24, also Windows Version 1.62.2.3451-fb8ac0ae
Plex Media Server Logs_2023-01-30_12-36-23.zip (3.4 MB)
Expected Behavior:
Since the file EXIF data clearly shows that it is rotated, I expected Plex to transcode the video and rotate it to the correct orientation for playback. The file plays back correctly in VLC when played locally on my laptop.
Observed Behavior:
The file plays (incorrectly) in the landscape orientation. I tested with both Windows and Roku players with the same result.
The file is just 10 seconds long, so I attached the full version here.
IMG_0248.zip (10.8 MB)