Is anybody working at Plex going to fix the Nvidia shield startup freezing but audio plays and then catches up fix

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I’ve made countless reinstalls / swaps between versions.

I have it down to the shortest distance I can get.

My current findings:

8.25.0.28336 will play without issue (including the Picard video) provided the Shield is restarted after installation.

8.25.0.28665 has frozen video at start and other issues reported here. I have given Engineering my logs which capture both the successful and unsuccessful playback with the test video.

I should also add that this appears to be a program initialization problem because, when it gets itself twisted up, restarting and a few playback attempts, will put it back to right. (I’ve also informed Engineering of this)

EDIT: Chatted with Engineering after submitting. Progress.

EDIT 2

We have identified:

  1. The frames are flowing when play is clicked – evidenced by the audio
  2. Video is not displaying until the first Key frame is encountered.
  3. The first frame being sent is the key frame so the error is deeper.
  4. This is where investigation is now.
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