Is there an issue with the latest release with the program guide not updating?

General Discussions Plex Features
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Update: Cloudflare had issues with certificates after some doman changes. It has now been routed to new IP addresses. Please try and report back.

Hopefully the problem for Ontario Canada users is now resolved.

With regards to IP bans mentioned for some other users, the next beta release of Plex Media Server will have a fix for a caching issue that resulted in multiple repeated requests being made unnecessarily and should hopefully avoid any rate limiting and temporary IP ban

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@jpringle03 said:

@sa2000 said:

@jpringle03 said:
@sa2000 just sent you some logs.

The EPG refresh at 11:51 hung at 4% at 11:59
Earlier on at 07:18 a refresh which reached 93% got an error from CloudFlare - rate limiting error. This blocked the server IP.
I suspect that the later hangs were probably related to this

There is work going on to change how the refresh is done to avoid this CloudFlare issue

Is there anything we can do while we wait for this to get fixed?

Plex Media Server version 1.12.3.4947 has just been released as beta

It has a fix for caching bug where the cache was not correctly checked before making EPG requests to tmsapi.plex.tv. With this fix, the volume of requests should reduce significantly - 75% reduction has been observed. This should avoid getting Cloudflare rate limiting temporary IP Bans.

See Release Note http://forums.plex.tv/discussion/comment/1650553/#Comment_1650553

  • (DVR) HTTP request cache should properly check for file expiration when requesting celeb/series data. (#8405)
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Would like to mention here an EPG related hotfix

The hotfix release for the bug giving rise to lost airings and recordings between 00:00 and 01:00 GMT on the day the EPG is refreshed is now available as beta release 1.12.3.4973-215c28d86

See Release Note

  • (DVR) Keep airings in US primetime from disappearing from the schedule on each refresh (#8448)