Issue with a single Special

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I am having an issue with a single file which I can’t get Plex to see as a special.

The folder and file is in the structure: Local Disk > TV > Programme Name > Season 00 > Title - s00e01.avi

I’ve got a number of other videos stored in the same way which Plex picks up just fine. How do I go about debugging this single file?

Does it appear without proper metadata?
Or not at all?

Which tv show? Can it be found on TheTVDB.com and is there a Special episode on file over there?

You could try Specials.

Television Specials

Shows sometimes air “specials” or other content that isn’t part of the standard season. “Specials” episodes are always part of season zero (i.e. season number “00”) and should be placed inside a folder named either Season 00 or Specials .

  • /TV Shows/ShowName/Specials/ShowName – s00e13 – Optional_Info.ext

Where you specify the correct episode numbers. If you’re unsure whether a particular episode is a Special or not, check the episode on TheTVDB and name it as you see it there.

If an “episode” you have doesn’t appear in TheTVDB (e.g. DVD Specials or goof reel), place this content in the Season 00 or Specials folder named using s00eYY using a false “YY” number (e.g.: Heroes s00e99). The show will be available to play in a Plex App but won’t have any special metadata gathered, such as a summary.

Hello

It is a random history channel documentary which isn’t on TheTVDB so I’m just trying to add it without trying to obtain metadata. i’ve done this with many episodes of other things in the past and it’s worked fine.

The path and filename is: G:\TV\The 911 Conspiracies Fact or Fiction\Season 00\The 911 Conspiracies Fact or Fiction - s00e01.avi

I think this formatting is correct? But it does not appear in my Plex DB at all.

Activate the ‘duplicates’ filter. It might have been mismatched and added to some other show with a similar title.

If you’ve found it, go to the top level of that show and use ‘Split’, followed by ‘Fix Match’.

No info or synopsis at all for it, but I imagine it’s this.
https://www.thetvdb.com/series/history-channel-documentaries/episodes/764981
History Channel Documentaries - S2009E266

thats done it, thanks

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