Issue with iOS app experience and downloads

Plex Players Mobile Devices
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1

Server Version#: 1.42.2
Player Version#: 2025.28.0 (1302)

Hello community,
I noticed for a while now a strange behavior of the app on iOS, for several versions since the full redesign with version 2025.xx.x to be accurate, that downloads are not played by the app when you select an item from the main app menus.

You have to specificaly select the downloaded item in the downloads menu so the player does not stream the content from the plex server.

Is it the expected behavior ? Am I doing something wrong ?

If this is the right experience, it does not make sense to me: I should not have to tell the app to use the downloaded content if download is already done.

Before the full redesign of the app, the same sync/download feature use to work perfectelly by selecting synced content when available on the device.

Am i right ?

2

This is correct. The newapp doesn’t have the “prefer downloaded content” setting from the old app. Downloads is still a work in progress and it needs quite a bit of it to catch up to the old app.

3

That sucks!

What was the rush to redesign the app to make it loose several features for weeks, and miss an obvious mobile scenario of a mobile app…? Shame!

4

They redesigned how downloads works again since there were lots of complaints with the previous redesign. Now with all the complaints about the new ui design, looks like updates to downloads is on the back burner.