I get the same error as you. The person from Plex was looking into why that error specifically is coming up. One other thing that I have mentioned before but I think is very relevant. When I revert back to the older version, I am able to add TV shows to collections and modify etc… no problem. Only thing is that when I click Save Changes, it takes a solid 10 seconds for the changes to be saved. Used to be very quick before all of these various updates. When updating Movies, it only takes a second to update.
My thought is that there was a change to the timeout settings on saving changes that makes it fail when it takes too long for everything to update. Not sure what is making it go slow to begin with though
Hey everyone, I wanted to let you guys know I just migrated my windows Plex server to a docker container. The issue is still persisting but everything does seem snappier. Please let me know if being on docker would help with some other troubleshooting steps as I know @ChuckPa is more of a Linux guy.
yesterday i blew away my complete plex install. and reinstalled plex from scratch. The results look promising, I am able to make and delete collections - at least so far. (I am still finishing up some a few things and the scan for my very large movie lib, is still updating metadata, although it already found all the movies.)
I will let you know the results as soon as the scan and metadata is all completed.
That’s good to hear. Unfortunately that isn’t a fix because there are still a few of us confirmed cases like me where a complete restart of Plex is just not doable. I have way too many collections, too many custom posters, watch history (I know there are ways of importing watch history) and custom show episode format changes that it is not feasible. As we know, this is clearly an issue with the latest version of Plex since earlier versions work fine so I am just holding out for someone to find out what is going on with Plex.
i have to agree. I lost many custom posters and collection. However I wanted to see if a fresh start would fix the issue. to this point it seems it has.
One thing that makes a complete reset a little easier for me was using plex metadata manager for managing my collections, if you have not looked at it i would totally recommend it as it has made my collection much better and easier to manage.
Hi @ChuckPa . Is there anything that I can do to test this issue for you more? I would love to figure this issue out once and for all and restarting everything from scratch is obviously not a solution for me and the several+ others who are having the same issue
Well finally a breakthrough. Since moving my instance to docker on a VM it has become much easier to “back up” Plex since I am not copying hundreds of thousands of files. Because of this I was more willing to test deleting collections. I was curious what would happen if I deleted all of my smart collections and finally latest version of Plex, everything seems to be working. Have not confirmed yet if adding back my smart collections will make things break again but maybe there was some corrupted smart collection that was causing this. Because I had a bunch of smart collections I decided to just delete those all at once instead of going one by one so not sure which one was causing everything. I will start remaking those smart collections and let you all know how that goes
So I just remade all of my smart collections and it appears that everything is still working. Fortunately I mainly stick to manual collections so it did not take that long. My best guess of what was going on is that some of these smart collections were dealing with thousands of TV episodes and Everytime I would make a change on collections, even when it was working, it would take 5-10 seconds to save. Removing and remaking the smart collections has now turned that back into 1-3 seconds when saving changes so it is possible that a change in Plex made the changes timeout after a certain number of seconds
