Issues with playback

Server Version#: 1.40.0.7998
Player Version#: 1.87.2.87-87488d5a

Each time I am playing something from a remote location after a few seconds the video freezes and either I don’t get anything or I get errors like “an error occured while attempting to play this video”. I get this from different players, on web, desktop or android.

Can someone help?

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