Video freezing on server, not on remote devices

Hello,

I have been using PLEX for about 5 years now and just came across a new problem.

We have several home movies located on our Windows 10 server that aren’t playing properly. They video is freezing, but the audio continues. I checked the same videos with our Apple TV and iPad clients and they play perfectly. The only thing that has changed is a new motherboard, CPU, and RAM. Please help!

Thank you!

Server Version#: 1.20.4.3517 (Up to date as of this post)

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