Issues with Plex Movie Agent and Collections (language FR)

Hello,

Matching Collections in French (at least) does not work as expected.

For example:
Movie: “Le Gendarme de Saint-Tropez” (Le Gendarme de Saint-Tropez (1964) — The Movie Database (TMDB))
1/ Collection Name from the result page after a search: “Le Gendarme de Saint-Tropez Collection” (Le Gendarme - Saga — The Movie Database (TMDB))
2/ Collection Name from the collection page: “Le Gendarme - Saga”(Le Gendarme - Saga — The Movie Database (TMDB))

The Plex Movie Agent returns 1/ which is incorrect. 2/ is expected. Same behaviour for the movie “Fantomas” (“Fantomas Collection” returned, “Fantomas - Saga” expected).

Thanks

What do you mean?
e.g. what do you get and what do you expect instead?

My apologies. I was editing my post.

Emby, tinyMediamanager are picking the right values for the same movies.

What exact version of French have you set for your library?
It appears, the differences you show apply to Canadian French and French as spoken in France. Interestingly, even the US translation is using “Le Gendarme - Saga” as its title.

I confirm I selected “French” and not “Canadian French”. It works well with the old TMDB agent.

Hi @tom80H, any update on this issue? The new Plex Movie Agent is unusable as most of the collections are incorrect.

Thanks.

Sorry, I’m not currently using the automated collection creation. From what I remember they were downloaded correctly in my library language (German) — I didn’t like some of the „fluctuations“ when users of TMDb violated their guidelines for collections or deleted some of the ones I was using.

Thank you for your reply

The main issue is that the TMDB agent is working fine and other products (Emby) are getting the right name for the collections. It seems that the new Plex Movie Agent has a different behaviour and is not getting the right data from TMDB.

I’m asking if there’s any known limitations or issues. Does the missing translation only apply to the title or also the description of your automatically created collections?

There is no missing translation. For some collections in TMDB, there are 2 different names.

  • The first one which is returned when you are doing a search on a movie name for example. This one is incorrect and is picked up by the Plex Movie Agent.
    If I search for “Le Gendarme de Saint-Tropez” and I click to see the result for the collections, TMDB is showing "“Le Gendarme de Saint-Tropez Collection”.

  • The second one which is returned when displaying the page of a collection. This one is correct and is picked up by the old TMDB agent and the other tools.

What I see in Plex is the first name - I should see the second one like in any other tools using TMDB as source:

Hi,

Is there a way to open a bug in order to have it fixed?

Thx