John Adams (HBO) DVD

Dev Community Dev/API Corner
1
Crashes Plex
The newly released DVD "John Adams" by HBO crashes plex when played.

It plays fine using Apples DVDPlayer.

Anyone else experiencing this?

(It was ripped with RipIt4Me/DVDDecrypter, no compression and played from HDD)
2

Please upload to afp://plexapp.com/samples/Dropbox



Not so that I can fix the bug, so that i can watch it!



(Just kidding, I’ll fix the bug)

3

Sure thing...

However, my OSX box is currently preoccupied (not working) and I know little to nothing about AFP.
Is there another option I could use to upload to you from my Linux box (which is where the
dvd files are anyway)?
4

I just realized...

These files are almost 8GB and our ISP limits us to 1GB per day. When that is reached we
are throttled to a very low speed. So I would have to send you say, 500MB per day which
would take almost 16 days.

Please advise...
5

If it crashes right away, I just need the first 50-100MB of the file. I’m not aware of any way other than AFP to upload samples, hopefully Isaac can comment on this.

6

Elan, there have been many instanced of DVD decrypter rips crashes plex in the last couple weeks. In many cases, using MTR to rip the same movie will work in Plex.

7

This is in VIDEO_TS format so there is not just one file.

However, I will try to create a sample which is small enough to upload yet still crashes Plex.

If I get my Mac back up, can you tell me how to upload using AFP?
8

I have created a VIDEO_TS file which is about 500MB and which exhibits the problem.
It does not crash all of Plex, but only the player portion. That is:

. Play the file.
. Traverse the menus to play the movie (i.e., Part 1) (e.g., press enter three times)
. The movie will start and in a few seconds, the movie stops, it exits the player and returns to Plex.

Now if I can figure out a way to upload it to you...

Instructions for using AFP protocol or an alternative is all I need to upload it to you.

Thanks!
9

afp://plexapp.com/samples



Guest login will get you write access (but not read access) to the Dropbox folder.



Thanks :slight_smile:

10

Sorry for my ignorance but...

With what program does one access afp://plexapp.com?
11


The Finder :) Go > Connect to Server...
12

Thanks but...

Sorry to be having so much trouble.

. I selected Connect to Server (in the finder)
. Entered afp://plexapp.com/samples
. Check the Connect as: "Guest" box
. Clicked "Connect"

It replied:

A volume failed to mount
The volume "samples" could not be mounted.

I also tried with:

afp://plexapp.com
afp://plexapp.com/samples/Dropbox
afp://plexapp.com/Dropbox

with the same results.

Please advise further...
13

I wonder if you have firewall issues, either yours or your ISP’s. I was just able to connect to afp://plexapp.com with guest access.

14

Elan, I finally managed to get the John Adams sample uploaded. It is in the Dropbox directory
and it is called JohnAdams1.tgz. It is compressed tar format.

Let me know if it arrived OK...

Thanks!
15

Done... JohnAdams1.tgz
16

It’s a good show…

17

Thanks for the upload. Two questions:


  1. What are your upscaling settings?


  2. Did you using MTR to rip the disc?



    Thanks!
18

Upscaling says "Bicubic". In the "System Configuration/Video" menu where I found it, it is dimmed out (not selectable)
but is says Bicubic...

It was ripped with RipIt4Me/DVDDecrypter (on Windows) RipIt4Me also calls some DVD cleanup pass after
DVDDecrypter (I forget what it is called but can look it up if you need to know).

95% of my other dvds are ripped as above and all play without a problem (except these). By "these" I mean
all three discs in this series fail in the same way.

Were you able to reproduce the thread crash from the sample?

Thanks!
19

OK, I read the bug report closer.



The term “crash” is misused here :slight_smile:



Crash = program quits and Crash Reporter comes up.



What this does is abort playback and go back to menu. Not sure yet exactly why, but it doesn’t crash…

20

Correct! I apologize for calling it a crash. I actually remembered it incorrectly when I first posted, I
erroneously recalled that it crashed plex (I do know the difference), but when I went to reproduce it,
I saw it was simply aborting the player. I stated it more clearly in my subsequent post (post #8).

Would it be correct to say it crashed one of the plex threads?

What is the prognosis? Does it look positive?