This is all I’m getting
is your server visible ?
Start by going over this - https://support.plex.tv/hc/en-us/articles/220049328 - and read the passus that starts as below
Reporting Issues
We work hard to provide the best experience possible, but there will always be some issues that slip through. To help give you that “best experience possible”, we want to resolve these issues that do come up as quickly as possible and we appreciate the invaluable role that our users play in this. By helping gather the appropriate information and getting it to the correct people, all of you help make Plex a better product.
After that. Follow this - https://support.plex.tv/hc/en-us/articles/200288586-Installation - and state where in the installation process you are and where it fails (in conjunction with the more detailed information given in previous mentioned article).
Hi, I’m using a mac, and I downloaded the Plex Media Server app. When I click on the app it brings me to that page (screenshot I attached).
May I also add that I’m new to Plex and not sure what people mean by ‘servers’. My homepage is still ‘looking for servers’
@jessifulln@gmail.com said:
Hi, I’m using a mac, and I downloaded the Plex Media Server app. When I click on the app it brings me to that page (screenshot I attached).
That’s not a media server screenshot - make sure you have downloaded and installed the right thing.
@trudge said:
That’s not a media server screenshot - make sure you have downloaded and installed the right thing.
What do I need to download? As previously stated when I click on the media ‘Plex Media Sever’ it brings me to the plex webpage on Safari
Can anybody help?
To make sure you have the right thing:
You need to go here:
https://www.plex.tv/downloads/
Then in this section, Click “download”
And that should take you to here, where you can download the server software.
I downloaded that, and when I click on it in the Applications folder it brings me to a web page
What else can I do?
And what’s on that web page, can you post a screenshot.
What is the URL in your browser from the screenshot?
@lqvnguyen said:
What is the URL in your browser from the screenshot?
Click on settings upper right hand corner. Go to Server tab and make sure you have claimed your server.
@lqvnguyen said:
Click on settings upper right hand corner. Go to Server tab and make sure you have claimed your server.
There is no ‘server tab’ after I go to the settings
@blim5001 said:
The top of your settings page should look something like this:
Nope, doesn’t look like that
Ok, what happens if you click the arrow next to the J in the blue circle. Can you logout and try signing in again and try accessing
http://127.0.0.1:32400/web/index.html
again
You could also try accessing
http://127.0.0.1:32400/web/index.html
using Firefox or Chrome instead of Safari and see if that makes a difference.
Some people seem to be having problems with the latest versions of Safari.
His problem is due to his server still being claimed by his other username. He needs to remove the server from that account first.
