Just purchased, cant get Live TV to work. Please help

General Discussions Plex Features
1

I just purchased an HDHomeRun Prime. I installed my Verizon cable card into it and then I created a Plex account and purchased a Plex Pass. I created a Plex Media Server on my computer and installed the Plex App (3.2.2) on two 4k Samsung 2017 models (Tizen 3.0). I then followed the instructions to install live TV and DVR by going to Settings -> Server -> Live TV & DVR -> Add Device, continued to follow directions and got the HDHomeRun Prime added to my Plex account. After that I went to Users and changed restrictions to allow access to Live TV. However, when i open the Plex App in the TV’s, the TV’s do not show a program guide on the left hand side to access Live TV, it only shows “Music” and “Photos”. Please help, it would be much appreciated.

2

Not all clients support yet live tv.
See section (Which apps let me watch “Live TV”?)
https://support.plex.tv/articles/226463767-frequently-asked-questions-dvr-live-tv/

The tizen doesn’t appear in the list.
Sorry for the bad news.

3

So if I purchased a roku and attached it to the tv and used the Plex app through the Roku, it would work that way?

4

Yes but while I am no Roku expert, its likely that it will work better on higher-end Roku models.

Likewise for FireTV. I have a FireTV (4K) box and a FireTV stick. The FireTV (4K) box is just a better performer.

BTW, I am in the same boat you are in. I have Two LG 4K Smart TV’s that have Plex app support but they haven’t been updated to support Plex DVR / Live TV. I also don’t expect such support any time soon if ever.

5

Thank you for your help guys, gave me some good insight. I really appreciate it. Hopefully the update the smart tv apps, it’ll save us more money from having to buy devices which do the exact same thing the smart tv does.

6

I would say if you get anything, get the ShieldTV. I tried FireStick, Roku (the high end one), LG SmartTV and Plex Media Player and the Shield is the most stable, with the most amount of features.

7

I concur.

I haven’t tested the nVidia Shield yet but it is the one I would choose over all others if given the chance. The problem there though is that it is one of the most expensive options.