Server Version#: 4.12.3 Player Version#: any player Since a few weeks my Plex instance keeps crashing as soon as a remote user tries to watch something, phone, Android TV, doesn’t matter, locally it works fine. I enabled verbose logging and these are the last entries: Jan 09, 2020 22:02:08.116 […

Keeps crashing when trying to transcode

basilh January 12, 2020, 6:04am 5

Current Windows Server version is 1.18.4.2171. Can you please clarify?

Seems there may be a current Windows PMS transcoding issue. Try turning off hardware encoding. More info this post.

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