Server Version#: 1.19.3.2764 (Plex Pass!)
Player Version#: iOS (iPad) 6.11.1
Plattform Win10x64pro PMS Version
Hardware
- Board: Gigabyte C246-WU4
- CPU: Intel i3-8300 (boxed) - with Quicksync
- RAM: 32GB ECC RAM
If I disable HW transcoding it is fine, just CPU spikes to 100%, if I enable HW transcoding, then Plex Media Server crashes in the second the stream should start.
These are the last entries before the crash:
May 09, 2020 19:16:25.035 [9840] DEBUG - Streaming Resource: Calculated bandwidth of 37665kbps exceeds bandwidth limit. Changing decision parameters provided by client to fit bandwidth limit of 3000kbps
May 09, 2020 19:16:25.035 [9840] DEBUG - Streaming Resource: Determining preferred transcode encoders through transcode only decision.
May 09, 2020 19:16:25.035 [9840] DEBUG - Codecs: testing h264_qsv (encoder)
May 09, 2020 19:16:25.045 [9840] DEBUG - Codecs: hardware transcoding: testing API qsv
May 09, 2020 19:16:25.286 [9492] WARN - Crash: Crash reporting disabled
From Windows Events
Faulting application name: Plex Media Server.exe, version: 1.19.3.2764, time stamp: 0x5eb17fe1
Faulting module name: igd9dxva32.dll_unloaded, version: 26.20.100.7262, time stamp: 0x5d8bd8a4
Exception code: 0xc0000005
Fault offset: 0x00025d00
Faulting process id: 0x2960
Faulting application start time: 0x01d6262583603c2a
Faulting application path: C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe
Faulting module path: igd9dxva32.dll
Report Id: 33aff310-2a66-4491-841c-1f356c8058ca
Faulting package full name:
Faulting package-relative application ID:
can anyone help?
