Kknown bug: Sorting by Resolution doesn't work

[Gilfoyle]

I found an obvious bug that sorting by resolution doesn’t work. Instructions to file a bug said “search the forums”. A search for “sort by resolution” found a lot of other people have said similar. So here is a summary of some previous messages:

Here are the dates for each complaint:

1. Sort by resolution simply doesn’t work:

   • May 5, 2024

2. Bug: Sorting on resolution can show wrong resolution in list if an item has multiple resolutions:

   • January 2020

3. Sorting by Resolution:

   • October 2021

4. A suggestion regarding sorting by resolution:

   • May 2019

5. Sort by resolution when higher resolution file version added doesn’t work:

   • June 2019

6. Sort by Resolution not working, menu not populated, affects players and manager:

   • April 2019

7. Since the last update, sorting By Resolution no longer exists in Windows:

   • September 2020

8. Since new update - cannot sort by resolution, missing resolutions:

   • April 2019

9. Sort by Highest Resolution of Title when Multiple Files with Different Resolutions Exist for Same Title:

   • February 2022

10. Separate 4K files:

    • June 2019

These posts in summary said:

Complaints about Sorting by Resolution in Plex:

1. Sorting Inconsistencies:

   • Sorting by resolution can display incorrect resolutions when an item has multiple resolutions (e.g., a movie showing as “1080” but sorted among “SD”).

2. Non-functional Sorting:

   • Sorting by resolution does not work as expected. Higher resolution files added do not correctly sort, affecting both Plex servers and players.

3. Missing Resolution Options:

   • Menus for sorting by resolution sometimes do not populate correctly, leaving users unable to sort by any resolution.

4. Update Issues:

   • Post-update, the ability to sort by resolution has been lost or altered, with some resolutions disappearing from the sorting options (e.g., only 1080p and 720p are available, while others like 4K are missing).

5. Default Sorting Order:

   • The default sorting order by resolution is from lowest to highest, which some users believe should be reversed (highest to lowest).

6. File Replacement Problems:

   • Replacing lower resolution files (e.g., 720p) with higher resolution ones (e.g., 1080p) does not reflect correctly in the sorting.

7. Feature Suggestions:

   • Users suggest sorting by the highest resolution of a title when multiple files with different resolutions exist for the same title.

[kamhouse]

I’m seeing an example of number 2 in the top section. There are some items with 1080p and 4K videos and it organizes them into the middle of the 1080p section however the little subtitle does show 4K. So it knows there is a 4K copy and it is displaying that in the UI, but sorting by something else.

I think sorting by the highest resolution is the best option, however in case someone is wanting to see how many optimized versions exist, one alterative might be to show duplicates when the resolution sorting is enabled and for the subtitle show all the available resolutions: SD, HD, FHD, 4k.

[x1ao4]

I have also encountered issues with resolution sorting. In some cases, the order gets mixed up, such as 576p being placed before 720p or even interspersed between 720p files. These files are individual files without duplicates, yet the sorting order is incorrect. There are currently many instances where the resolution sorting is out of order.