Server Version#: Version 1.23.1.4571 Linux
Player Version#:PlexMediaPlayer-2.58.0.1076-38e019da-windows-x64
Last night around 2am CET in the moment I watched the movie plex media player for widows 7 64bit stopped working, browsing media works, i can see all my movis and tv show, but playing media not working, stream not start and on screen is just spinning loading circle.
I tried to uninstall and restart application but without any luck.
At same time from the browser I can play any video files.
How to clean plex player from the system completely is there some system service or files need for plex player, what could cause it to stop working, it worked for years?
I’ve checked a few more things, I installed Kodi 18 with plex plugin 0.23 and on the same machine everything is working, then I installed on vmware windows 10 on the same machine and the same version of plex is working, which means its not ISP, Router etc.
The question is what dependencies on Windows 7 64bit PMP is using and what plex needs to work.
I reseted network socks. I even cleaned every line in the registry which contains plex lines, I removed the app data plex folder and program files folder. I don’t know which dll and library files were injected into the system folder.
Ok its confirmed from 05/27/21 plex devs dropped support for windows 7 secured crypted connection, only unencrypted unsecured connection can be established between plex player and the server.
Question is can we ask plex devs to step down from this decisions and can we include this as a bug and ask devs to fix this bug?
I really don’t understand how you came to that conclusion… Windows 10 is absolutely rock solid. It’s been around since 2015 which makes it more than mature.
The only thing that could possibly make Windows 10 unstable would be trying to run in on unreasonably old hardware.
Any 4th Gen or newer Intel processor, with minimum of 8GB RAM and an SSD, and it’s perfect!
It really is long since time to either get rid of that machine, or upgrade it to a more modern OS.
Continuing to run Windows 7 is now both dangerous, and unreasonable.
If Plex have are starting to drop support for Windows 7, then it’s the right thing to do.
Your job? So this implies you are in the IT industry? And you STILL run Windows 7?
Tested for what? A particular piece of software, or hardware?
And do any of these bugs actually affect your daily use of a computer?
I’m really sorry mate, but if you are in the IT industry and you still feel it is appropriate to continue to use Windows 7, then you are in the wrong industry!
Same problem here. And it seems the browser seems to play without direct play ability forcing the server to re-encode the video, making the experience very poor. Any help would be appreciated!
I am having the same issue. Chrome go to Plex site plays fine. Windows 7 Media Player only loops at the load circle. Lots of us have Windows 7 still running just fine. The issue is not about Win 10 or Win 7. Since Plex offers a Windows 7 platform, and it is still available for downloading and installing, then it needs to work.
You can as immediate solution disable secure connection to disable encryption. This will cause a lot of problems to the plex network because many hack will be possible.
After that close plex player application and start it again and you will be able to play it on the win7.
Few teams traced the problem to the plex.tv servers.
If you have LG TV you need to set also in the plex application to use unsecured connection, because there is no auto mode on the LG plex application its either secured or unsecured.
Another Windows 7 user here…
We still use Windows Media Center on one PC for recording TV via CableCard, because the interface is Just. So. Darn. Easy. And, last I checked, Plex has still not added support for encrypted/protected/DRM content. I have my Plex media server running on a Windows 10 machine, and have been using the Plex app on the Windows 7 machine for convenience, and to avoid conflicting remote controls.
I am more than aware that there are gonna be 10’s of thousands of people still running Windows 7 machines, for various perceived appropriate reasons, but certainly…
Is nearly the worst reason!
But hey! … Sooner or later ya’ll gonna run into a REALLY serious problem when it gets hacked to bits!
Trust me… Being in IT since 1998, I’ve seen and heard all the excuses under the sun, but because the alternative will “cost money”, people just don’t care! … Until they get hacked, and then they start crying like a baby, but by then… It’s too darn late!
If a mechanic tells you “You’re car is no longer safe to drive”, would you keep driving it anyway? Probably not! But when someone tells you “you’re PC is no longer safe to use WHILST CONNECTED TO THE INTERNET”
You deliberately misconstrue the point - WINDOWS MEDIA CENTER is a very easy to use interface, and WMC records flawlessly off of CableCard. For this particular PC, that is its sole job, and has been for a decade - recording content from my cable company. Every other PC in my house is Windows 10, and I’m sure there’s a ton of Linux folks who will rail at how unsecure Windows 10 is, and they are probably right.
As middlfam said, though, since Plex advertises the app for Windows 7 and up, why did they break compatibility in the server with Windows 7 machines??
I’m having the exact same issue, and it started yesterday. I am running Windows 7 for the explicit purpose of running WMC with a cable card. Since Spectrum flags so many networks as copy protected, I can’t watch them via Plex since it doesn’t support DRM.
Also I only have access to the Plex movies and channels they added on my Plex server. It does not show up at all on the Windows computers (7 or 10) that have the Plex Media Players. Is it supposed to be this way?
I have found a workaround that works on server version 1.23.4.4805 without having to disable secure connections.
Under “Network” add the ip address of the client to “List of IP addresses and networks that are allowed without auth” and add the ip address of the server under manual servers in plex media player. this way you can still keep it secure.
This works for me, as I have a windows 7 pc with plex media player strictly to output S-video to a CRT tv, so I can enjoy my 4:3 shows how they were meant to be. I haven’t found a better solution that works for using plex on a CRT tv. Also, I could care less if this computer gets “hacked”, there is nothing else on it, and isnt used for anything except plex.
Follow-up: I am still having the issue randomly where files won’t play. The IP on both my client and server are static so I don’t know why the issue persists. I am forced to reboot the client to regain file playback.
