Last two versions of PMS constantly crash

Plex Media Server Desktops & Laptops
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Server Version#: 1.13.7.5369 and 1.13.6.5339
Windows 10 1803 - fully patched

Sometimes it crashes after a few hours, sometimes less than a minute. The last two versions of PMS have behaved this way. I think that 1.13.5.5291 was the last version that I didn’t have problems with.

Although there is a current version folder within %LOCALAPPDATA%\Plex Media Server\Crash Reports\ it is empty.

I’ve got my most recent server log attached. Any ideas other than reverting back to last known working version?

Plex Media Server.log (58.2 KB)

2

This is similar to the crashes reported here Stability issues with 1.13.6.5339

I do have a pre-release development build i can make available for you. Alternatively wait for the fix to come out which I am hoping would be in 1.13.8

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Please in future include the logs zip as that would also have the Plex Crash Uploader log files which would have precise information for locating the specific crash reports

4

Sorry about that. I would have today, but I couldn’t keep it running long enough to save the zip file through the web interface.

I think I can wait for the release. Will revert back to 1.13.5.5291 in the meantime.

Thank you for the update though!

5

The fix for the crashes has now been released in beta release 1.13.8.5388

See Release Notice Plex Media Server

  • (DVR) Avoid rare crash involving updating status from HDHomeRun tuners (#9045)
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