Latest PlexConnect Cannot Play Content

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21

Working here, thanks!

22

Was having this same issue, it seems to have happened in the 2nd to last commit today.  Also on 5.3.  You can revert and keep the new UI:

cd /dir/where/plexconnect
git reset --hard 50c31a6141e863c1183add12feff5bfaa57cb2e7
 

Any commit after that is where the problem lies.  Hope this helps the devs.

Newbie at this. Getting same issue.  How and where do I post the above code?. 

23

Newbie at this. Getting same issue.  How and where do I post the above code?. 

Read the whole thread :) It was fixed in meantime so you don't need to use above workaround anymore. Just use latest code from GIT

24

Read the whole thread :) It was fixed in meantime so you don't need to use above workaround anymore. Just use latest code from GIT

Still not able to play any tv or moives after I reinstalled everything.

Last login: Tue Jul  2 06:00:43 on ttys000
TIMs-MacBook-Pro:~ TimsMacBook$ cd /Applications/PlexConnect-XML_templates 
TIMs-MacBook-Pro:PlexConnect-XML_templates TimsMacBook$ sudo ./PlexConnect.py
Password:
18:08:34 PlexConnect: started: 18:08:34
18:08:34 PlexConnect: ***
18:08:34 PlexConnect: PlexConnect
18:08:34 PlexConnect: Press ENTER to shut down.
18:08:34 PlexConnect: ***
18:08:34 Settings: add section PlexConnect
18:08:34 Settings: add option port_pms=32400
18:08:34 Settings: add option enable_plexgdm=True
18:08:34 Settings: add option ip_dnsmaster=8.8.8.8
18:08:34 Settings: add option ip_webserver=0.0.0.0
18:08:34 Settings: add option loglevel=Normal
18:08:34 Settings: add option enable_dnsserver=True
18:08:34 Settings: add option ip_pms=192.168.178.10
18:08:34 Settings: add option port_webserver=80
18:08:34 PlexConnect: IP_self: 10.0.1.34
18:08:34 PlexConnect: started: 18:08:34
18:08:34 DNSServer: started: 18:08:34
18:08:34 DNSServer: ***
18:08:34 DNSServer: Starting up.
18:08:34 DNSServer: intercept trailers.apple.com: 10.0.1.34
18:08:34 DNSServer: forward other to higher level DNS: 8.8.8.8
18:08:34 DNSServer: ***
18:08:35 WebServer: started: 18:08:35
18:08:35 WebServer: ***
18:08:35 WebServer: WebServer: Serving HTTP on 0.0.0.0 port 80.
18:08:35 WebServer: ***
18:08:35 PlexGDM: ***
18:08:35 PlexGDM: looking up Plex Media Server
18:08:35 PlexGDM: ***
18:08:36 PlexGDM: servers discovered: 1
18:08:36 XMLConverter: PlexGDM - PMS: 10.0.1.34:32400
18:08:43 DNSServer: DNS request received!
18:08:43 DNSServer: Source: ('10.0.1.28', 61837)
18:08:43 DNSServer: Domain: phobos.apple.com
18:08:43 DNSServer: ***forward request
18:08:43 DNSServer: -> DNS response from higher level
18:08:43 DNSServer: DNS request received!
18:08:43 DNSServer: Source: ('10.0.1.28', 55304)
18:08:43 DNSServer: Domain: ax.init.itunes.apple.com
18:08:43 DNSServer: ***forward request
18:08:43 DNSServer: -> DNS response from higher level
18:09:34 DNSServer: DNS request received!
18:09:34 DNSServer: Source: ('10.0.1.28', 50870)
18:09:34 DNSServer: Domain: trailers.apple.com
18:09:34 DNSServer: ***intercept request
18:09:34 DNSServer: -> DNS response: 10.0.1.34
18:09:35 ATVLogger: loadAndSwapURL (override): http://trailers.apple.com/library/metadata/9727
18:09:35 WebServer: serving .xml: /library/metadata/9727
18:09:35 DNSServer: DNS request received!
18:09:35 DNSServer: Source: ('10.0.1.28', 57945)
18:09:35 DNSServer: Domain: a771.da1.akamai.net
18:09:35 DNSServer: ***forward request
18:09:35 DNSServer: -> DNS response from higher level
18:09:35 DNSServer: DNS request received!
18:09:35 DNSServer: Source: ('10.0.1.28', 52474)
18:09:35 DNSServer: Domain: itunes.apple.com
18:09:35 DNSServer: ***forward request
18:09:35 DNSServer: -> DNS response from higher level
18:09:45 XMLConverter: Unable to connect to 10.0.1.34:32400
Reason: timed out
18:09:45 XMLConverter: No Response from Plex Media Server
18:09:45 WebServer: serving .xml: /library/metadata/9726/children
18:09:45 ATVLogger: loadAndSwapURL (override): http://trailers.apple.com/library/metadata/9726/children
18:09:45 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/utils.js
18:09:45 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/scrobble.js
18:09:45 WebServer: serving .xml: /library/metadata/6891/children
18:09:45 ATVSettings: add section C07F2DH6DDR5
18:09:45 ATVLogger: loadAndSwapURL (override): http://trailers.apple.com/library/metadata/6891/children
18:09:46 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/utils.js
18:09:46 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/scrobble.js
18:09:49 ATVLogger: loadAndSwapURL (override): http://trailers.apple.com/library/sections/9/all
18:09:49 WebServer: serving .xml: /library/sections/9/all
18:09:50 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/utils.js
18:09:50 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/scrobble.js
18:09:55 ATVLogger: loadURL (override): http://trailers.apple.com/library/sections/9/all
18:09:55 WebServer: serving .xml: /library/sections/9/all
18:09:56 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/utils.js
18:09:56 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/scrobble.js
18:09:58 ATVLogger: loadURL (override): http://trailers.apple.com/library/metadata/6891/children
18:09:58 WebServer: serving .xml: /library/metadata/6891/children
18:09:58 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/utils.js
18:09:58 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/scrobble.js
18:10:00 ATVLogger: loadURL (override): http://trailers.apple.com/library/metadata/9726/children
18:10:00 WebServer: serving .xml: /library/metadata/9726/children
18:10:00 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/utils.js
18:10:00 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/scrobble.js
18:10:02 ATVLogger: loadURL (override): http://trailers.apple.com/library/metadata/9727
18:10:03 WebServer: serving .xml: /library/metadata/9727
18:10:03 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/utils.js
18:10:03 WebServer: serving  /Applications/PlexConnect-XML_templates/assets/js/selectAudioAndSubs.js
18:10:05 ATVLogger: loadURL (override): http://trailers.apple.com/library/metadata/9727
18:10:05 WebServer: serving .xml: /library/metadata/9727
18:10:05 ATVLogger: Player state: Loading at this time: 0
18:10:06 ATVLogger: Player state: Stopped at this time: 0
 
Thanks for the help in advance
25

  • Your ATV model (2 or 3) and firmware version: ATV 3 - Firmware 5.3

  • The DNS server set on the ATV: 10.8.8.115

  • The device and operating system (including version number) that PlexConnect is installed on: ReadyNAS Duo v2 ARM - Firmware RAIDiator 5.3.8

  • The local IP address of the device that PlexConnect is installed on: 10.8.8.115

  • The device and operating system (including version number) that the Plex media server (PMS) is installed on: ReadyNAS Duo v2 ARM - Firmware RAIDiator 5.3.8

  • The Plex media server (PMS) version number you are running (**do not put 'latest'**): ReadyNAS ARM v5.x 0.9.7.28.33

  • The local IP address of the device that the Plex media server (PMS) is installed on: 10.8.8.115

  • The PlexConnect version number. If using Github source then a time and date of download: 06:58PM PST 07/02/2013

  • The content of your 'Settings.cfg' file: 

  • [PlexConnect]
    port_pms = 32400
    enable_plexgdm = False
    ip_dnsmaster = 8.8.8.8
    ip_webserver = 0.0.0.0
    loglevel = Normal
    enable_dnsserver = True
    ip_pms = 10.8.8.115
    port_webserver = 80

  • Detail on the media file if it is an issue related to playing a media file: http://pastebin.com/svuZqN7P different media: http://pastebin.com/FAGvRM2B

  • A detailed description of the issue (the clearer you can make this the better): An error occurred unable to play content. Try again later. It was working maybe last week but something broke recently. Does something need to be updated for the ReadyNAS ARM or is it something on my side?

  • Ensure you post your 'PlexConnect.log: http://pastebin.com/VZuk3jkZ

26
> 18:08:36 PlexGDM: servers discovered: 1
> 18:08:36 XMLConverter: PlexGDM - PMS: 10.0.1.34:32400
...
> 18:09:45 XMLConverter: Unable to connect to 10.0.1.34:32400
> Reason: timed out

Firewall?

27

> 18:08:36 PlexGDM: servers discovered: 1

> 18:08:36 XMLConverter: PlexGDM - PMS: 10.0.1.34:32400
...
> 18:09:45 XMLConverter: Unable to connect to 10.0.1.34:32400
> Reason: timed out

Firewall?

Use authentication on local network enabled on PMS?

28

Use authentication on local network enabled on PMS?

 Not sure what you mean?.. I looked at the PMS perferences and couldnt find that option.

Regarding a firewall, I'm running on the PMS on a Mac and I can watch all my media on my ipad, iphone and samsung tv without an issue.

29

Did you click on advanced settings in PMS?

30

Did you click on advanced settings in PMS?

  
I dont have that option under advance. Running PMS Version 0.9.7.3.317--d4217ec

31

  
I dont have that option under advance. Running PMS Version 0.9.7.3.317--d4217ec

Use the web version.

Oh and update your PMS as well or you may find that you have other issues, e.g. only stereo output etc..

32

Reinstalled PMS and it works now.

thans for your help

33

Closing this topic as it is no longer relevant for new users (0.1 does not have the issue and the source has not had it for a while).

34

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.