Latest PlexConnect Cannot Play Content

Dev Community Apps & Creations
1

I just updated to the newest PlexConnect (with the new UI), and am having problems playing content. I can navigate through the UI and see my items just fine, but I cannot play anything. For HD content, trying to play it gives the message: "An error occurred loading this content. Try again later." For SD content, it appears to play, but the timecode bar just has a spinning circle where the play/pause icon should be and it never starts. Setting "Force Transcode" in settings to true allows me to play my content. Reverting to the previous version I had installed restores full functionality. I have tried rebooting both the AppleTV and my Mac. Included below are the requested details:

 

ATV model: 3 (Rev A)

DNS Server: 192.168.20.106

PlexConnect is installed on an iMac running 10.9 beta 2 (which I realize may be an issue, although previous versions of PlexConnect run fine)

PlexConnect IP address: 192.168.20.106

PMS Version: 0.9.8.1

PMS IP Address: 192.168.20.106

PlexConnect Version: Downloaded from GitHub on June 29 at 1:48pm PDT

Settings.cfg:

[PlexConnect]
port_pms = 32400
enable_plexgdm = True
ip_dnsmaster = 192.168.20.1
ip_webserver = 0.0.0.0
loglevel = Normal
enable_dnsserver = True
ip_pms = 192.168.178.10
port_webserver = 80
Media File info: http://pastebin.com/jfSdp4RC
Description: see above
PlexConnect.log: see attached zipped file (too big for Pastebin and to attach uncompressed). PlexConnect.log.zip (242 KB)

 

2

I am experiencing the same issues.

3

What firmwares are you on?

Chris what OS?

Did you copy over any files from your old install?

Did you make any changes to the files, anything that is not vanilla?

4

What Firmware:

5.3

What OS:

10.6.8

Copy Files over?:

Nope.  Clean git clone from current branch.

Changes?:

No changes.

5

Here's the log: pastebin

6

Ahintz I see that it sees your PMS double.

Can you disable GDM and hard code your PMS IP in settings.cfg and see if that fixes it?

Change the lines to:


enable_plexgdm = False

ip_pms = 192.168.20.106

7

I'm on firmware 5.3. The only change I had made was to set my DNS server in settings.cfg. Hardcoding the PMS IP address into settings.cfg did not fix the issue.

Thanks.

8

Was having this same issue, it seems to have happened in the 2nd to last commit today.  Also on 5.3.  You can revert and keep the new UI:

cd /dir/where/plexconnect
git reset --hard 50c31a6141e863c1183add12feff5bfaa57cb2e7
 

Any commit after that is where the problem lies.  Hope this helps the devs.

9

Resetting back to 50c31a6141e863c1183add12feff5bfaa57cb2e7 worked for me. I now have the new UI and content is playing properly.

Thanks @jubei.

10

No problem, glad I could help

11

Resetting back to 50c31a6141e863c1183add12feff5bfaa57cb2e7 worked for me. I now have the new UI and content is playing properly.

Thanks @jubei.

Same for me! I was getting the error where no content would play. Did the reset as per jubei's suggestion and all is working again.

Thank you jubei!

12

Was having this same issue, it seems to have happened in the 2nd to last commit today.  Also on 5.3.  You can revert and keep the new UI:

cd /dir/where/plexconnect
git reset --hard 50c31a6141e863c1183add12feff5bfaa57cb2e7
 

Any commit after that is where the problem lies.  Hope this helps the devs.

Thanks for this.  

13

Hello,

I am having the same issue also. I've performed the git reset too.

Now its working again.

I am using an ATV3 with Firmware 5.3 as well.

PlexConnect is configured using a secondary ip address on CentOS 6.4

PMS 0.9.8.1 is running on the same host using the primary ip address.

The new interface looks great by the way!

Cheers.

14

Okay we are waking up in Europe and will take a look.

Thanks for all the info guys :slight_smile:

15

Bug fixed - please try again.

Reason was the new support for HLS - it kind of broke the detection of transcoding-need. :-(

16

Thanks! I updated and everything seems to be working.

17

Thanks for the quick fix.

Cheers.

18

Ahintz I see that it sees your PMS double.
Can you disable GDM and hard code your PMS IP in settings.cfg and see if that fixes it?
Change the lines to:

enable_plexgdm = False
ip_pms = 192.168.20.106

Why is it when I change this in settings.py to disable gdm it still runs it. On this version "PlexConnect-0.1-iOS-pre5.1" I do it and it works fine. It doesn't run gdm.

19

Why is it when I change this in settings.py to disable gdm it still runs it. On this version "PlexConnect-0.1-iOS-pre5.1" I do it and it works fine. It doesn't run gdm.

Never mind I got it working. I was editing the wrong file. I was suppose to edit settings.cfg

20

>> I was suppose to edit settings.cfg

GREAT!