I have a TCL Roku TV that I’ve been using to stream media via the Plex app for a year and a half with no issues. However, the TV’s software was automatically updated 36 hours ago to their new build. TCL Roku Update info: Software version: 9.4.0 Build: 4190 Since the TCL forced update, any video …

Hi. Just thought I’d share here as I managed to fix this particular issue by enabling "Auto-adjust display refresh rate” in the advanced system setting of my Roku streaming stick+. DTS was working fine but anything ac3, DD, DD+ was horribly out of sync. With the setting enabled, no more sync our aud…

Nice! Good to know! It might be worth reporting to Roku to help get a permanent fix out maybe; it seems the default is “off” and before the 9.4 update having it off didn’t cause these audio issues. Roku’s Info about the setting . Looks like, based on that article, it is only available on Roku’s tha…

Posted in the other thread that my dedicated Roku devices aren’t having the audio delay on my test file anymore but my TCL TV still has the issue (auto refresh rate disabled). Anybody notice any similar experiences lately? I don’t show any Roku OS updates on any of the devices but I don’t know if s…

For me, this issue only ever occurred on our Roku TV and never any of our separate Roku devices.

Plex can you apply some corporate pressure on Roku please? Everyone let’s jump on Roku’s social media and make some noise :slight_smile:

Plex filed an issue with them - and Roku isn’t responding to my ticket anymore - but I definitely agree that more pressure could help. It does seem like maybe a fix is out for dedicated boxes but not for the TVs yet - we didn’t get much reporting back on it though so it’s just anecdotal. The TVs de…

Still seeing issues on TCL Roku TV despite a minor update … dedicated devices are working fine (for me, outside of a singular case). Maybe the Roku OS 10 rolling out shortly will finally fix it.

It seems like it has been fixed on my TCL TV with 10.0 for me, thought it’s hard to say if there’s not still some delay. Can anyone else ( @Insomnic_1 ?) help confirm?

Yeah! Roku OS 10.0 on TCL seems like it fixed it for me (updated 5/13). My test file was egregious and it seems in-sync now. Thanks @emichael for calling it out. I get the “is there still delay?” question but can’t tell if it’s just me being used to looking for it or not. Worse case I flip back to…

Since the 10.0 update, I’m having audio dropout issues every 10-15 seconds that are driving me nuts! I’ve tried changing the various passthrough audio settings around, all same result including stereo. The sync does indeed look fine but the audio dropouts are almost equally as annoying. I even tried…

Latest TCL Roku TV update causing Plex audio sync issues

Plex Players

Insomnic_1 May 20, 2021, 12:20am 71

Looks like some workaround help is on the way for the HE-AAC issue: Plex for Roku - #271 by ljunkie

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Latest TCL Roku TV update causing Plex audio sync issues

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