Found this announcement in the forums. Would be good to confirm our model of TV is affected but again it would be too coincidental not to be the cause.
On September 30, 2020 we will be ending support for the Plex app on some older smart TVs. These devices are unable to use modern, secure connections when communicating with our services. TVs that are potentially affected by this include:
- LG models running “Netcast” (the pre-webOS system)
- Vizio models running “Presto” (models using a Mediatek chipset)
- Older Hisense models
- Panasonic (2014-2016 models)
- Pre-2016 Samsung models, running v1.x of the community Samsung Smart Hub app for Plex
If a device is affected, the Plex app will no longer be able to function correctly on the device, unfortunately. We apologize for any inconvenience this may cause, and we encourage you to upgrade your Plex experience with one of several updated and affordable devices such as Google Chromecast, Roku Express, or Amazon Fire TV Stick.
Thanks,
The Plex Team
