Server Version#: 1.30.0.6359 Player Version#: Latest Hi all, So, I’ve got everything setup on my LG C9 Plex App to directplay (as well as in the server to allow directplay and directstream), to always use unsecure connection, burn subtitles: never, etc. It has always direct played everything I h…

@cremor Sorry I didn’t see this until now. Given the 4 conditions you’ve found , which all must be true for the problem to occur, I’ve not seen others report falling out of DirectPlay. With all I test, it’s never happened to me on my LG with all the interim builds of PMS I’ve tested as well …

Yes, I also think that this is a LG client specific bug. I currently have LG C9 firmware version 05.30.25 installed, which is the latest version. That version was released Dec 14, 2022. I also had this problem with firmware version 05.30.11 (see post #12), which was released Oct 23, 2022. I’m not…

I’ve found the LG player to be fussy and fragile. I’m not a fan of it. It’s one of the dumber “smart TV” apps out there. Samsung has a good reputation for having a solid player in their units. LG, imho, not so much. In spite of having year-old unit, I still use my Nvidia Shield Pro as the p…

@ChuckPa I’ve had (and am still having) a bad experience with the Plex app on Samsung TVs too. But that’s not the point. What do the Plex for LG app developers say to this bug? Especially about post #68 . Also, there are client errors in the log file (see post #60 ) before the server tries to switch…

@ChuckPa Did you get any response about these points? [image] cremor: What do the Plex for LG app developers say to this bug? Especially about post #68 . Also, there are client errors in the log file (see post #60 ) before the server tries to switch to transcoding. Could those not be an indicati…

This started happening to me on my 2018 Samsung TV after I upgraded Plex Media Server from 1.31.3.6868 to 1.32.3.7162. Using the older version of PMS, playback on the Samsung TV was totally fine. However, ever since upgrading, I’m getting Conversion failed. The transcoder exited due to an error eith…

I’m experiencing the same issue. I have an LG OLED C2 with the latest firmware and the internal LG WebOS Plex App. PMS on my Synology NAS is on the latest version as well. I can watch nearly everything until a couple of minutes before the end I get the “Conversion failed. The Transcoder exited due …

Plex really needs to copy the subtitle handling from Emby, everything works wonderfully there. Even on WebOS, there are no limitations that forces to burn-in.

Same problem on Samsung Smart TV NU8002. Client ver: 5.62.0 Server ver: 1.32.3.7192 Always before credits tv show silos end with error, no problem on PC with video.

LG C9 TV: Conversion failed. The transcoder exited due to an error happening occasionally

Plex Players

intra_au June 5, 2023, 9:08am 75

I’m having similar issue on LJ CX TV
Started to appear 6 months ago or so…

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LG C9 TV: Conversion failed. The transcoder exited due to an error happening occasionally

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