I turned on logging from the LG App.
Plex Media Server.log (232.4 KB)
This tidbit stands out:
Oct 07, 2020 15:19:58.382 [63968] INFO - [Plex for LG] [sean.a.hyde:asbeeeoirr6647vizyvabtaa] Cannot direct play with protocol: http, codec: mpeg2video. Reason: Recorded Live TV direct play is not allowed
Really? Not allowed? WTH Plex? Since when?
Also, when subtitles are turned off I see:
INFO - [Plex for LG] [sean.a.hyde:asbeeeoirr6647vizyvabtaa] [SubtitleConnectionManager] Subtitle connection ignored. App is not rendering subtitles.
And then when subtitles are enabled, it says this:
Oct 07, 2020 15:20:06.141 [50480] INFO - [Plex for LG] [sean.a.hyde:asbeeeoirr6647vizyvabtaa] Forcing subtitle burn: HLS direct stream incompatible
Oct 07, 2020 15:20:06.141 [50480] INFO - [Plex for LG] [sean.a.hyde:asbeeeoirr6647vizyvabtaa] Cannot direct play subtitles. Reason: Server required to burn subtitles
So there are several problems. First, why won’t it just direct play? What in the world does “not allowed” mean?
Second, since it won’t direct play, it tries to direct stream and chooses the HLS protocol(?) which doesn’t support subtitles.
This doesn’t seem related to my particular set up, but rather a problem with the LG App.
Please respond Plex!
