LG webOS TV OLED65C9PUA Subtitle and HDR Issues

For the Plex app on LG TVs:

  • Enabling image based subtitles, PGS & VOBSUB, results in a video transcode.
  • Text subtitles, SRT, direct play.
  • However, if the audio is transcoding, enabling SRT subtitles also results in a video transcode.

The TV direct plays AC3, EAC3, dts, & dts-HD audio. TrueHD audio will transcode.

Plex transcodes all video to 8-bit H.264. HDR information is lost in the process. Also, Plex does not tone-map HDR to SDR, so transcoded HDR video generally looks poor, with washed out colors.

So, when using the LG Plex app to watch HDR video:

  1. Never enable image based subtitles.
  2. If you listen to TrueHD audio, do not use subtitles of any type.

Note that movies on blu-ray discs with TrueHD audio also include an AC3 version of the audio track. Choose the AC3 version when possible.

2 Likes