LGTV Plex app Direct Plays far less than LG SmartShare?

Server Version#: 1.14.1.5488
Player Version#: 2.1.0
TV: LG UF770V-ZB

Can anyone explain to me why the LGTV Plex app has less capability with direct play than LG’s SmartShare app?

Example

SmartShare can tap into the Plex media server, so I can play all my content through there too and these were the results:

LGTV Plex

Direct Play:

V: h.264 (MP4), h.265 HEVC (MP4)
A: AAC 2.0 / 5.1

Direct Stream:

V: h.264 (MKV)
A: AAC 2.0 / 5.1, AC3 2.0 / 5.1, DTS 5.1, DTS-HD-MA and TrueHD 7.1

Transcode:

V: h.265 HEVC (MKV)

LG SmartShare

Direct Play:

V: h.264 (MP4 / MKV), h.265 HEVC (MKV)
A: Everything but TrueHD 7.1 (unsupported; no audio is played)

Direct Streaming can make content unplayable when scrubbing or simply trying to pause/resume, I only had one file that could Direct Play within the App and it ran perfectly…
SmartShare could DP everything but TrueHD, though without the nice interface of Plex.

I don’t want to have to re-encode my entire library to MP4-AAC, considering my hardware is not the problem, the Plex LGTV app is.

is there a known issue with the LGTV app? Is there something I can do that doesn’t involve re-encoding my entire library?

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