I’m having trouble getting plex to recognize 3 specific movies. They are in folders with subtitle files. It has no problems finding other movies, either as stand along files or nested with subs in a folder. Further, library scan picks up the problem movies when they are uploaded as stand alone files. The folders and files all use the same naming convention (below). Any idea what is preventing these files from getting picked up? Is there a way to manually direct plex to these files?
for reference here’s how the files are named. I wondered if there was something funny happening with the fact that these separate movies are titled “part 1-3” and tried renaming them/putting them in a single folder (even though they are separate films) but nothing I tried worked:
/Movies
/The Battle of Chile.Part I (1975)
The Battle of Chile.Part I (1975).avi
The Battle of Chile.Part I (1975).en.srt
/Movies
/The Battle of Chile.Part II (1976)
The Battle of Chile.Part II (1976).avi
The Battle of Chile.Part II (1976).en.srt
/Movies
/The Battle of Chile.Part III (1979)
The Battle of Chile.Part III (1979).avi
The Battle of Chile.Part III (1979).en.srt
The first thing I would try is getting rid of the period between “Chile” and “Part”
Then I would Plex Dance all the movies involved.
If that does not work then I would include the IMDB ID in the file name. (The exact format for that I do not remember but it can be found by searching the forums.)
If that does not work then post back and maybe someone will have other suggestions.
See if the movies are actually matched. If they are not, they cannot use the Local Media Assets agent, which is responsible for external subtitles.
Look at the Plex XML info, at the content of the guid="... property. If it says local, it is unmatched.
Tried all of the above. The only thing I was a little unsure of was the IMDB ID naming format - but I tried The Battle of Chile Part I (1975) {tt0072685} for the folder and file, based on this post. but nothing worked.
Loaded just the media file (which plex recognizes) and so I was able to view the XML info through plex. It gives guid=“plex://movie/5d77699751dd69001fe18eb6”
When I pulled the xml info from the file itself via MediaInfo there was no guid= line that I could see.
So I’m still out of luck. And in the meantime I found another movie that is giving me similar issues - A Grin Without A Cat (1977) - not being recognized in a lib scan.
That should be alright, then.
Which operating system are we talking here? On Linux and family, you have to make sure that user plex can read both files.
I’m on Mac OS 11.0.1.
The files themselves are on a Terramaster NAS.
It would be super useful to understand what these files have in common. I’m feeling like I need to comb through my library and compare it files to see if there are additional films that didn’t make it into the plex interface.
