So multiple friends have reported to me that they keep getting the error “Not Enough Bandwidth for any playback of this item. Required minimum bandwidth is 311kbps and only 0kbps is available.”
When I go look there’s usually one 1 or 2 streams, going to the WAN (maybe I have 1 on the LAN / same subnet as Plex going too). My “Limit remote stream quality” setting is at 4Mbps which if I’m understanding correctly should be a PER stream basis, correct? My “Internet upload speed” is configured at 20 Mbps, so I should be able to support at least 5 streams…
I confirmed that changing the “Limit remote stream quality” results in a change to the “WanPerStreamMaxUploadRate” preference in the config, additionally leading me to believe that’s a Per Stream limit…
As soon as I remove the limit, users report everything is fine…
So my question is, is this a bug? Or is it possible that remote “Direct Play” or “Direct Stream” is somehow overloading my 20Mb internet upload setting? Any help would be appreciated.
Tip!: The Plex Media Server is smart enough to prevent saturating the bandwidth value specified here. It will only use 80% of this for streams both to ensure that normal network requests can be completed and because streams have variable bitrates and will naturally go up and down somewhat.>
The whole point of that is that you really only have 16 Mbps available for Plex when setting your internet speed as 20 Mbps. So it’s possible that has something to do with it is as well.
Hopefully a Plex employee or Ninja will chime in at some point.
Well, that’s another piece of the puzzle however, that’s still a minimum of 4 stream, and when the last person reported the issue there was 1 WAN stream and one LAN stream…
I have a similar problem. With my 100 mbps upload i get people telling me that they cant access 720p content, when noone else is using plex. I have even tried setting the limit higher than my internet speed is and that doesnt change anything, is there any way to just disable this setting, since it doesnt really seem to work that well, atleast for me.
@MysticRyuujin said:
So multiple friends have reported to me that they keep getting the error “Not Enough Bandwidth for any playback of this item. Required minimum bandwidth is 311kbps and only 0kbps is available.”
There is a bug that has been discovered in version 1.2.2 where the bandwidth calculation goes wrong when an item is re streamed or next item. This will be fixed in the next version.
The Plex Media Server Log files will help identifying if it is this problem - but need to cover the time from when it was ok up to time of error given
I’m experiencing this also. Happened last week when I was at a hotel, and now today on the PS4 (a friend also reported it to me). I guess the temporary solution for everyone is restarting their plex server once a day?
@MysticRyuujin said:
So multiple friends have reported to me that they keep getting the error “Not Enough Bandwidth for any playback of this item. Required minimum bandwidth is 311kbps and only 0kbps is available.”
There is a bug that has been discovered in version 1.2.2 where the bandwidth calculation goes wrong when an item is re streamed or next item. This will be fixed in the next version.
The Plex Media Server Log files will help identifying if it is this problem - but need to cover the time from when it was ok up to time of error given
Yup! This seems to be the case with me. When I resume playing something from WAN, I will get that error about bandwidth; when I restart it it is fine. Do you know when the bug is going to get fixed?
@MysticRyuujin said:
So multiple friends have reported to me that they keep getting the error “Not Enough Bandwidth for any playback of this item. Required minimum bandwidth is 311kbps and only 0kbps is available.”
There is a bug that has been discovered in version 1.2.2 where the bandwidth calculation goes wrong when an item is re streamed or next item. This will be fixed in the next version.
The Plex Media Server Log files will help identifying if it is this problem - but need to cover the time from when it was ok up to time of error given
Just realised that I’m on the General update channel so not got 1.2.2 yet despite being a Plex Pass user. I’d like to upgrade but will wait until this bug gets fixed. Is there a forum/github issue we can follow to be alerted when it gets fixed?
@MysticRyuujin said:
So multiple friends have reported to me that they keep getting the error “Not Enough Bandwidth for any playback of this item. Required minimum bandwidth is 311kbps and only 0kbps is available.”
There is a bug that has been discovered in version 1.2.2 where the bandwidth calculation goes wrong when an item is re streamed or next item. This will be fixed in the next version.
The Plex Media Server Log files will help identifying if it is this problem - but need to cover the time from when it was ok up to time of error given
Yup! This seems to be the case with me. When I resume playing something from WAN, I will get that error about bandwidth; when I restart it it is fine. Do you know when the bug is going to get fixed?
Expected to be released in version 1.2.3 of Plex Media Server which should be soon
@sa2000 - where can I report problems with installing this latest version (1.2.3)?
The installation on my PC completed successfully, but the Plex Media Server.exe file is missing. I’ve tried to run a repair but then I get the error in the attached image.
At first, I thought it was my fault, by installing when the Plex server & PlexPy was still running. But I went back to an earlier restore point and when I re-installed I got the same result again… a missing Plex Media Server executable
I did notice the following in the attached log file - the 2 backslashes in the path before the executable
[1C6C:1C64][2016-10-26T00:08:16]i410: Variable: LaunchTarget = C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe
@ms3ars said: @sa2000 - where can I report problems with installing this latest version (1.2.3)?
The installation on my PC completed successfully, but the Plex Media Server.exe file is missing. I’ve tried to run a repair but then I get the error in the attached image.
At first, I thought it was my fault, by installing when the Plex server & PlexPy was still running. But I went back to an earlier restore point and when I re-installed I got the same result again… a missing Plex Media Server executable
I did notice the following in the attached log file - the 2 backslashes in the path before the executable
[1C6C:1C64][2016-10-26T00:08:16]i410: Variable: LaunchTarget = C:\Program Files (x86)\Plex\Plex Media Server\Plex Media Server.exe
Could this be the cause of the problem?
@jeramie@idghelp.us said:
sadly i’m having the same issue, before and after the update to 1.2.3.2914
If you are using AVG - it has been found that it is quarantining the exe file because of the new certificate in 1.2.3 which has not had much exposure yet. AVG is being contacted to get the product certificate accepted
Problem is still there had to remove bandwidth limit
Please could you upload zipped logs so that the new problem can be identified
I’ll contribute my logs.
I’m getting bandwidth limiting issues when playing LOCALLY and it’s driving nuts. I have to remove the limit altogether to solve the problem.
What will show on these logs in particular is from last night where I finished playing a movie on one device (Apple TV) and moved to another room to watch another movie (FireTV Stick) and I received a relatively generic error message. I then opened up my iPhone app to replicate the error and instead was presented with a bandwidth related error. This is when I disable the limiter by changing it to 0.
