Linux: We failed to reach a server. Reason: no host given

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1

Your ATV model : aTV 3 (5.3 6105)

The DNS server set on the ATV: 192.168.1.199

The device and operating system that PlexConnect is installed on: PC, Ubuntu 13.04 (raring)

The local IP address of the device that PlexConnect is installed on: 192.168.1.199

The device and operating system that the Plex media server (PMS) is installed on:  PC, Ubuntu 13.04 (raring)

The Plex media server (PMS) version number you are running : v0.9.8.5

The local IP address of the device that the Plex media server (PMS) is installed on: 192.168.1.199

The PlexConnect version number: Was downloaded yesterday (18 October 2013)

The content of your 'Settings.cfg' file (if you do not have this file you are running an old version, please update)

 

Settings.cfg
[PlexConnect]
enable_webserver_ssl = True
logpath = .
enable_dnsserver = True
prevent_atv_update = True
port_dnsserver = 53
enable_plexconnect_autodetect = True
port_pms = 32400
port_webserver = 8080
ip_plexconnect = 192.168.1.199
certfile = /usr/local/lib/plexconnect/assets/certificates/trailers.pem
ip_dnsmaster = 8.8.8.8
loglevel = High
ip_pms = 192.168.1.199
enable_plexgdm = True
port_ssl = 443
 

ATVSettings.cfg

[DEFAULT]

showsynopsis = Hide
movies_navbar_decades = checked
showplayerclock = True
tv_navbar_unwatched = checked
movies_navbar_directors = checked
subtitlesize = 100
transcoderaction = Auto
tv_navbar_genres = checked
durationformat = Hours/Minutes
pms_uuid = 
clockposition = Center
movies_navbar_more = checked
showview = List
movieview = Grid
movies_navbar_unwatched = checked
overscanadjust = 0
movies_navbar_actors = checked
showendtime = True
tv_navbar_more = checked
audioboost = 100
transcodequality = 1080p 40.0Mbps
seasonview = List
myplex_auth = 
showunwatched = True
movies_navbar_collections = checked
listviewmetadata = Show
myplex_user = 
timeformat = 24 Hour
actorview = Movies
movies_navbar_genres = checked
 
[C07JV891DRHN]

 

Detail on the media file if it is an issue related to playing a media file:

None

 

PlexConnect log:

http://pastebin.com/wru5Zx1a

 

A detailed description of the issue (the clearer you can make this the better):

Trying to get PlexConnect working on ubuntu, same location that i run PMS.

When i go to Trailer app on the Apple-TV it says "No Response from Plex Media Server"

 

All the solution that i've found has been Windows Based and the solution was to sign out "*" or go to some other kind of menu. Can't really find a place to do this on Linux, might be another problem so all suggestion are appreciated.

 

 

16:53:08 PlexAPI: No Response from Plex Media Server
16:53:08 PlexAPI: We failed to reach a server. Reason: no host given
2

Please provide all of the info requested in the "READ BEFORE POSTING" sticky so that we can understand your setup fully and help you.

3

- no need to sign out: myplex_user and myplex_auth show empty strings, not "*".

- for other cases, the mentioned settings are in aTV->PlexConnect->Settings.

I have seen this error message before, if I only could remember the circumstances...

4

Why have you changed these lines in settings.cfg?:

port_webserver = 8080
ip_plexconnect = 192.168.1.199
5

What you mean with aTV->PlexConnect->Settings? in PlexConnect folder or on the real Apple TV device?

Updated first post with all requested info.


Why have you changed these lines in settings.cfg?:

port_webserver = 8080
ip_plexconnect = 192.168.1.199

Running another webserver on port 80, so i have plexconnect to run on 8080 and have a vhost that redirects trafic from apple.trailer.com to localhost:8080

    # This is the VHost for Plex Connect
    ServerName trailers.apple.com
ServerAlias atv.plexconnect
    ProxyRequests Off
    ProxyPreserveHost On

    <Proxy *>

        Order allow,deny

        Allow from all

    


    ProxyPass / http://www..com:8080/

    ProxyPassReverse / http://www..com:8080/

6

quote: Ok… I found the issue… The reason I was getting the “No response from Plex Media Server” error was because the PMS field was defaulted to blank. Once I changed this field to reflect the name of the computer running my Plex Media Server it all started working the way I would have expected.

Can you check your PMS settings.

7

quote: Ok… I found the issue… The reason I was getting the “No response from Plex Media Server” error was because the PMS field was defaulted to blank. Once I changed this field to reflect the name of the computer running my Plex Media Server it all started working the way I would have expected.

Can you check your PMS settings.

Can you please tell me what PMS field you are talking about?  The settings tab in the UI of the PMS server?  "Friendly name"?

Can you give more details where to find this setting you speak of?

Thanks

8

Can you please tell me what PMS field you are talking about?  The settings tab in the UI of the PMS server?  "Friendly name"?

Can you give more details where to find this setting you speak of?

Thanks

Found it!

On the aTV > Trailers app (plex) > settings > PMS.

I had to click on this a few times and then it would update with my server name.

Thanks for the help! 

9

No problem. That post was not very clear on what was meant exactly so good for you to add the info back for any other person who gets a similar issue.

10

I still dont get what field you are talking about?

"Friendly name" field is set the same as the server name.

11

Try refreshing it a few times to see if it fixes it - think we have introduced a bug :(

12

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