Live tv channel guide not working correctly. Can't select channels thru guide

Plex version 10.26.0.2578
Nvidia Sheild Pro model p2897 ver 11
Android security patch level Dec 5, 2024
Sheild android tv sw ver 9.2.0(33.2.0.302)

When in Live TV selecting ANY NOW channel any category the show will pop up for a split second with sound then immediately take me back to the live tv guide. I have noticed this happening for about last 6 months. I was hoping there would have been an update to plex to fix. This was happening prior to the 2 recent Sheild updates as well. Fyi if on plex home the “whats on now” and “todays live tv for you” preview icons work fine and take me to show. But of course its limited in channel selections this way.

Steps I have taken to trouble shoot so far

  1. Uninstall and re-install
  2. Clear cache and Data
  3. Reset sign in
  4. Reset nvidia sheild
  5. Validated same channels on other platforms (pluto,freevee,tubi,roku,etc…) all work fine
Please help

 John

Not one reply? Dang! This just started happening to me today. OP, Glad to read of your workaround and the steps you’ve taken. I was thinking it might take one of those but was dreading those resets. Bitter sweet that they didn’t work. Are you still having trouble?

For what it’s worth to anyone - I’m only getting this on Nvidia shield client. I have no problem on other clients, so the server must not be the problem either.

Nope still going on. I have tried everything. Also my Nvidia Shield pro. Help someone!

Same still going on. On my Nvidia Sheild pro as well!

Same thing here also. Shield Pro also.

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