Server Version#: 1.18.5.2260
Player Version#: 6.4.10.6174-1475be6a9-Plex
OS: MS Server 2016 Standard
TV Tuner: Hauppauge WinTV 885 ATSC Tuner
Processor: AMD FX-6300
Video: GeForce GTX 1050 Ti
RAM: 32 GIGS
TCL Roku
Model: 32S3750-W
TV Software Version: 9.2.0 build 4805-08
I am having an issue with Live TV on my TCL Roku TV, it will play live-tv however if that channel is broadcasted in 720p, it will play for maybe 1 minute before stating that the signal is too weak even though it shows the strength is 90% +.
If I attempt to change the video quality from Orginal to 720p, it will play however the audio is no longer in sync. This only happens on the TCL Roku TV’s, other devices have no issue.
I reviewed the Plex Tuner Service Log, and saw a few warnings and an error
Jan 22, 2020 15:29:43.061 [4000] INFO - [I] GetTunerInterfaces: {405B14ED-DBD0-4B55-A86E-57A880EDC919} Unknown Interface - QueryInterface FAILED ! - hr = 0x80004002
Jan 22, 2020 15:29:55.984 [4000] WARN - [W] ts_circle_buffer::write_stream. Circle buffer overflow. Context http_streamer_t
Jan 22, 2020 15:30:22.389 [3364] WARN - [E] http_streamer_t::handle_read: read_error: An existing connection was forcibly closed by the remote host (10054)
Jan 22, 2020 15:30:22.389 [3364] WARN - [E] http_streamer_t: http write error
I can attach the log files if needed.
Plex Media Server Logs_2020-01-22_15-57-11.zip (6.4 MB)
