Hi folks 
Thanks for all the reports and sincere apologies for this issue. We’ve investigated internally, and we have a fix that we’ll be pushing out as soon as we can, however with App Store review times etc we’re unlikely to be able to resolve in the App Store version before it becomes irrelevant (since the guide works from Jan 1st 00:00 UTC onward).
I do have a few possible workarounds to share with you that may help alleviate the problem somewhat (nothing perfect I’m afraid):
- You can still schedule recordings using the What’s On tab, the Browse tab, by searching for the show by name, or by accessing the guide using another client such as Plex Web. And you should still be able to tune to specific channels from the guide, even though the program data isn’t shown.
- Changing your device’s “Region” to “United Kingdom” (in Settings → General → Language & Region) and restarting the Plex app will leave you with the opposite problem: you’ll be able to access the guide for the rest of December but not for January 1st or 2nd. This won’t change the language of your device, but will change the way things like dates are formatted in apps etc. This might not be worth it to you, but it is an option so I thought I’d note it here.
- We’ve pushed a new beta with a fix to TestFlight, so if you’re part of our beta testing program you can update to the fixed version right now. If you aren’t, but would like to test this fix please DM me an email address and I will send you a TestFlight invite as soon as I can.
Unfortunately none of the above are perfect solutions, and I can only apologize again for this issue that I know comes at the worst time - the holidays are peak Live TV time! We hope the above workarounds can at least alleviate some of the pain, and sorry again.
