Live TV & DVR only shows "There was an unexpected error.", missing drv_file.ini

Server Version#: 1.24.1.4931
Player Version#: latest (web, appletv, etc)
Tuner Make/Model: hdhr (original)
Guide/Lineup name:
Using XMLTV?:
Channel number/Name:

I had an hdhr running for a long time, but I hadn’t used it in the past year. With the NFL about to start I went to get it up and running but I cannot even get to the settings page for it. I saw the note about deleting the DVR, but I don’t know how to do that when the settings won’t load. I also saw a post about stopping the server and deleting the tv db files. I did that (they were recreated) but it didn’t change anything.

I’ve used the hdhomerun software itself to verify the hdhr and antenna are working fine.

How can I delete the hdhr from plex manually, or get past the error screen?

When I look at the logs they just list connecting to the hdhr and successfully loading data for it. I don’t have any recordings or anything I need, so I’d love to just reset it all.

Tuner log:

Aug 28, 2021 17:07:03.385 [10672] INFO - [I] device_manager_t::init.
Aug 28, 2021 17:07:03.385 [10672] INFO - [I] device_manager_t::init. Initialize provider manager
Aug 28, 2021 17:07:03.385 [10672] INFO - [I] device_manager_t::init. Initialize all device auxes
Aug 28, 2021 17:07:03.385 [10672] INFO - [I] dvb_device_factory_t::get_aux_list
Aug 28, 2021 17:07:03.385 [10672] INFO - [I] bda_aux_t::init
Aug 28, 2021 17:07:03.400 [10672] INFO - [I] web_server_t::start. Starting web server on port 32600
Aug 28, 2021 17:07:08.605 [11248] INFO - [I] web_service_t::process_device_discovery
Aug 28, 2021 17:07:08.605 [11248] INFO - [I] device_reactor_t::get_device_list ()
Aug 28, 2021 17:07:10.699 [11248] INFO - [I] SAT2IP - discover_satip_servers(): no servers found
Aug 28, 2021 17:07:11.137 [0912] INFO - [I] DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 1051BEB6-0]
Aug 28, 2021 17:07:11.137 [0912] DEBUG - [I] BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Aug 28, 2021 17:07:11.137 [0912] INFO - [I] DeviceGetListEx_impl: Filter [Silicondust HDHomeRun Tuner 1051BEB6-1]
Aug 28, 2021 17:07:11.137 [0912] DEBUG - [I] BDA: DeviceGetListEx_impl. Skipped Silicondust virtual BDA driver
Aug 28, 2021 17:07:11.137 [0912] INFO - [I] DeviceGetListEx_impl: pDL->Count:0
Aug 28, 2021 17:07:11.137 [11248] DEBUG - [I] file_tuner::get_stream_file. File C:\Program Files (x86)\Plex\Plex Media Server\Resources\Tuner\Private\devices\dvb\file\drv_file.ini does not exist

Main log:

Aug 28, 2021 17:27:15.076 [4772] DEBUG - DVR:Device: Discovering and refreshing devices with identifier tv.plex.grabbers.hdhomerun
Aug 28, 2021 17:27:15.077 [4772] DEBUG - Grabber: HDHomerun discovered a model HDTC-2US.
Aug 28, 2021 17:27:15.077 [4772] DEBUG - HTTP requesting GET http://192.168.2.12:80/discover.json
Aug 28, 2021 17:27:15.097 [4772] DEBUG - HTTP/1.1 (0.0s) 200 response from GET http://192.168.2.12:80/discover.json
Aug 28, 2021 17:27:15.097 [4772] DEBUG - HTTP requesting GET http://192.168.2.12:80/lineup_status.json
Aug 28, 2021 17:27:15.136 [4772] DEBUG - HTTP/1.1 (0.0s) 200 response from GET http://192.168.2.12:80/lineup_status.json
Aug 28, 2021 17:27:15.186 [4772] DEBUG - Grabber: HDHomerun discovered 1 compatible devices.
Aug 28, 2021 17:27:15.186 [4772] DEBUG - DVR:Device: Testing grabber HDHomerun device device://tv.plex.grabbers.hdhomerun/1051BEB6 at http://192.168.2.12:80
Aug 28, 2021 17:27:15.186 [4772] DEBUG - DVR:Device: Device device://tv.plex.grabbers.hdhomerun/1051BEB6 was already known, refreshing database info
Aug 28, 2021 17:27:15.186 [4772] DEBUG - HTTP requesting GET http://192.168.2.12:80/discover.json
Aug 28, 2021 17:27:15.207 [4772] DEBUG - HTTP/1.1 (0.0s) 200 response from GET http://192.168.2.12:80/discover.json
Aug 28, 2021 17:27:15.207 [4772] DEBUG - HTTP requesting GET http://192.168.2.12:80/lineup_status.json
Aug 28, 2021 17:27:15.246 [4772] DEBUG - HTTP/1.1 (0.0s) 200 response from GET http://192.168.2.12:80/lineup_status.json
Aug 28, 2021 17:27:15.297 [4772] DEBUG - DVR:Device: Device was alive, refreshed device://tv.plex.grabbers.hdhomerun/1051BEB6.

It seems to have finally worked, and I was able to delete the DVR and setup a new one. The only change I made was to install another plex instance as a docker container on a different machine. Then while I was using that install’s web setup (local IP), I was able to access the Live TV and DVR settings page.

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