Live TV & DVR option not displaying on sidebar

Server Version#: 1.28.2.6151
Player Version#: 7.0 build 13
Synology DSM version#: 7.1-42661 update 4

At some point the past few months my Plex Roku Channel will no longer show the Live TV & DVR option in the sidebar (home customizations). I have reset the customization countless times removing everything except Live TV & DVR and it still will not show up.

The Live TV option will show and will show my recordings, but I can no longer view and schedule recordings from the Plex Roku Channel. I have to do it from the website on my Synology.

It is possible the change happened after I updated the Synology DSM to version 7 many months ago.

Troubleshooting steps: Restarted Synology, Updated Plex Server manually to latest version (see above), Removed Plex Roku Channel and restarted Roku then installed Plex Roku Channel

I am at a loss and have searched the Support site and Forums and have not found anything matching my issue.

Please help! :slight_smile:

If you have Plex’s streaming enabled it will just be Live TV.

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