Live TV for Home/managed user

I am running PMP v3.20.6 and PMS v1.11.0.4666.

I was trying to give my managed users live TV access via this procedure:

https://support.plex.tv/articles/204232573-restricting-the-shares/

The option shown for allowing user to access live TV didn’t exist in PMP. Weird…

On a whim I decided to look at the exact same settings in Chrome’s web player and voila, the option is there. It seems the option doesn’t appear in at least the Windows version of PMP. I enabled it for the accounts I wanted.

I tested live TV on a managed account and the guide is now there to choose in Firefox on a client PC. I clicked play on a program and it played, albeit very slow loading. However, when I clicked stop and tried to tune another channel I get time out errors. Even logging in as a different user in another browser results in the same thing. Even trying to tune into the same station that originally worked times out now. it was a one-shot deal apparently.

I checked the physical tuners and although it took a long time, all the lights are out showing no tuners in use. When I tried live TV again, it still times out.

Then the guide won’t even load on a web client or PMP.

I’m going to reboot the server, but this seems odd to me. Is this something anyone else has seen and have you found a solution?