Live TV gives an Error on 720p channels

Server Version#: 1.19.1.2645
Player Version#: 7.31.0.16802 (00d577ff)
Player Device: OnePlus 7T

Hello,

I’m getting the generic:

An error occurred while attempting to play this video. Please try restarting both the Plex Media Server and this app.

This happens only on 720p channels from my HDHomeRun. 1080p channels plays in the android client without any problems.

If I use the windows or web clients, the stream plays fine.

I’m including the android client logs:

com.plexapp.android 2020-05-01 00-50.log (37.9 KB)

You can clearly see the ExoPlayer crashing. Why, I’m not sure. So I’m including the server’s log because I’m suspecting the Transcoder might be at fault:

Plex Media Server.log (147.6 KB)

I’m getting those weird messages on the server:

ERROR - Unable to find title for item of type 5
ERROR - [Transcoder] [mpeg2video @ 0x803a16a00] Invalid frame dimensions 0x0.

Any help would be appreciated,

JF

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