Server Version#: Version 1.20.1.3252
Player Version#:
Tuner Make/Model: Hauppauge WinTV-quadHD
Guide/Lineup name:
Using XMLTV?:
Channel number/Name: All
Screenshots attached.
I had an issue, removing the DVRs and reconfiguring worked until DVR was to record Live TV. Once it was due to record, same issue again. Happy to provide logs, just not sure what or how (the ZIP that downloads from the server contains so much)
It is hard to analyze fully based on just this snippet, but I certainly understand if you aren’t comfortable uploading the full log zip. What I can see is that your Plex Server is getting the error when accessing the Plex Tuner Service, which listens on port 32600. It looks likely that your Plex Tuner Service either isn’t running or isn’t listening on 32600. I just saw another case with full logs where the Plex Tuner Service would launch, start listening, and then error out with a failure to lock on a mutex. I’d need to see the Plex Tuner Service logs to see if your is that same the underlying error with that service.
Are you running Plex Server on Windows? I know that with 1.20.1.3252 some people are having trouble with Live TV & DVR on Win, and have had success by downgrading to a 1.19 or 1.18 release. I don’t see any fix related to this listed in the beta released today (1.20.2.3343), though it is possible the issue is addressed.
I don’t have access to this document in Drive. If you aren’t comfortable posting directly on this forum using the upload button (
) above where you type a post, then you could also direct message them to me.
Try this, thanks for helping I’ve not much of a clue how to use plex forums
Plex Tuner Service.2.log (57.1 KB) Plex Tuner Service.1.log (2.1 KB) Plex Tuner Service.3.log (2.1 KB) Plex Tuner Service.4.log (2.1 KB) Plex Tuner Service.5.log (57.1 KB) Plex Tuner Service.log (2.0 KB)
Your Plex Tuner Service is starting up, beginning to listen on port 32600, then getting that same mutex error I saw in someone else’s logs, and then shutting down. An extract of the error from your logs is below if you are curious.
On Windows installs I’ve seen others have success with rolling back to a 1.19 or 1.18 version of Plex server fixing their Live TV & DVR issues. There is a new beta v1.20.2.3343 of Plex Server, but I don’t see anything in the logs regarding fixing this particular issue of Live TV & DVR.
Sep 25, 2020 17:50:19.514 [8200] INFO - [I] web_server_t::start. Starting web server on port 32600
Sep 25, 2020 17:50:19.515 [8200] DEBUG - Unable to lock named mutex F8EEB26D-AB23-4061-8250-130AB5285A4A: 0x80
Sep 25, 2020 17:50:19.515 [8200] INFO - [I] device_manager_t::term
Sep 25, 2020 17:50:19.515 [8200] INFO - [I] device_manager_t::term. Stop all devices
Sep 25, 2020 17:50:19.515 [8200] INFO - [I] device_manager_t::term. Shut down all device auxes
Sep 25, 2020 17:50:19.515 [8200] INFO - [I] bda_aux_t::term
Sep 25, 2020 17:50:19.515 [8200] INFO - [I] web_server_t::stop. Web server is stopped
Sep 25, 2020 17:50:19.516 [8200] INFO - [I] device_manager_t::term
Sep 25, 2020 17:50:19.516 [8200] INFO - [I] device_manager_t::term. Stop all devices
Sep 25, 2020 17:50:19.516 [8200] INFO - [I] device_manager_t::term. Shut down all device auxes
Sep 25, 2020 17:50:19.516 [8200] INFO - [I] broker_t::shutdown. Shutdown is completed.
Thanks, I’ve pushed the server to Beta however still having the same issue. Looks like ill roll back to 1.19 version
Is that as easy as it seems?
I believe you just run the installable of the version you want to roll back to, though I don’t actually run Plex Server on Windows. Doing the Linux equivalent is simple and downgrading is just like upgrading.
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