Live TV unable to stream from HDHR Duo

Live TV & DVR
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Server Version#: 1.32.4.7195-7c8f9d3b6 amd64 on Ubuntu 22.04.2 LTS
Player Version#: Web 4.110.1, Fire TV Stick 4K 9.25.0.2374
Tuner Make/Model: HDHR Connect Duo
Guide/Lineup name: ?
Using XMLTV?: No
Channel number/Name: all

I get the following error from the Web Player:
image

On the Fire TV Stick 4K I get an Error dialog with the message::
“Unable to play media”

I’m able to stream directly from the HDHR Connect Duo to the browser, mobile app, VLC (including VLC on the Fire Stick).

1 Like
2

HDHR logs report that the remote is closing the connection, a la:

20230714-02:49:24 Tuner: tuner0 tuning 5.1 WRAL HD (8vsb:491MHz-3)
20230714-02:49:25 Tuner: tuner0 streaming http to 192.168.1.4:57804
20230714-02:52:25 Tuner: tuner0 http stream ended (remote closed)

The first line shows the request for the stream. I get the latter two lines every time I attempt to stream a channel, regardless of channel.

3

PMS logs (minus requests for discovery and lineups):

Jul 14, 2023 01:50:27.723 [140130485807928] DEBUG - [Req#2f817/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-d81edc3372a2490d-com-plexapp-android] DVR:Segmenter: Creating a new recorder for http://192.168.1.9:5004/auto/v5.1.
Jul 14, 2023 01:50:27.740 [140130485807928] DEBUG - [Req#2f817/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-d81edc3372a2490d-com-plexapp-android/JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/8217c1c-4565-linux-x86_64/' X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx "/usr/lib/plexmediaserver/Plex Transcoder" -noaccurate_seek -ignore_unknown -scan_all_pmts -1 -rw_timeout 30000000 -reconnect 1 -reconnect_streamed 1 -reconnect_delay_max 30 -fflags +discardcorruptts+fillwallclockdts -probesize 20000000 -i http://192.168.1.9:5004/auto/v5.1 -map "0:V?" -codec:V copy -map "0:a?" -codec:a copy -map "0:s?" -codec:s copy -break_non_keyframes 1 -segment_format mpegts -f ssegment -individual_header_trailer 0 -segment_time 1 -segment_start_number 0 -segment_time_delta 0.25 -segment_list "http://127.0.0.1:32400/video/:/transcode/session/0d24b983-4b88-4d0e-b528-bb5edcbcf92e/aa927b9f-dc2a-4326-b24d-72ea759142b1/manifest?X-Plex-Http-Pipeline=infinite" -segment_list_type csv -segment_list_size 5 -segment_list_separate_stream_times 1 -segment_list_unfinished 1 -max_delay 5000000 -map_metadata -1 -map_chapters -1 "media-%05d.ts" -y -nostats -loglevel quiet -loglevel_plex error -xioerror -progressurl http://127.0.0.1:32400/video/:/transcode/session/0d24b983-4b88-4d0e-b528-bb5edcbcf92e/aa927b9f-dc2a-4326-b24d-72ea759142b1/progress
Jul 14, 2023 01:50:29.161 [140130485807928] DEBUG - [Req#2f817/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-d81edc3372a2490d-com-plexapp-android] Recorder: It took 1.4 sec to start the session for http://192.168.1.9:5004/auto/v5.1
Jul 14, 2023 01:53:11.874 [140130499775288] DEBUG - [Req#2ff95/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-er2jnre1sxwc9rxmfxxhullz] DVR:Segmenter: Consumer for 'http://192.168.1.9:5004/auto/v5.1' successfully added to existing recorder '0d24b983-4b88-4d0e-b528-bb5edcbcf92e'.
Jul 14, 2023 01:54:03.726 [140130466032440] DEBUG - DVR:Segmenter: Stopping idle session: http://192.168.1.9:5004/auto/v5.1.
Jul 14, 2023 01:54:18.005 [140130446224184] DEBUG - [Req#30366/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900f-er2jnre1sxwc9rxmfxxhullz] DVR:Segmenter: Creating a new recorder for http://192.168.1.9:5004/auto/v5.3.
Jul 14, 2023 01:54:18.021 [140130446224184] DEBUG - [Req#30366/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900f-er2jnre1sxwc9rxmfxxhullz/JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/8217c1c-4565-linux-x86_64/' X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx "/usr/lib/plexmediaserver/Plex Transcoder" -noaccurate_seek -ignore_unknown -scan_all_pmts -1 -rw_timeout 30000000 -reconnect 1 -reconnect_streamed 1 -reconnect_delay_max 30 -fflags +discardcorruptts+fillwallclockdts -probesize 20000000 -i http://192.168.1.9:5004/auto/v5.3 -map "0:V?" -codec:V copy -map "0:a?" -codec:a copy -map "0:s?" -codec:s copy -break_non_keyframes 1 -segment_format mpegts -f ssegment -individual_header_trailer 0 -segment_time 1 -segment_start_number 0 -segment_time_delta 0.25 -segment_list "http://127.0.0.1:32400/video/:/transcode/session/06cc6a4d-c00b-4f91-ab5f-623fc9135b0e/d3c5cba1-83d2-4042-a003-1e470e18f91b/manifest?X-Plex-Http-Pipeline=infinite" -segment_list_type csv -segment_list_size 5 -segment_list_separate_stream_times 1 -segment_list_unfinished 1 -max_delay 5000000 -map_metadata -1 -map_chapters -1 "media-%05d.ts" -y -nostats -loglevel quiet -loglevel_plex error -xioerror -progressurl http://127.0.0.1:32400/video/:/transcode/session/06cc6a4d-c00b-4f91-ab5f-623fc9135b0e/d3c5cba1-83d2-4042-a003-1e470e18f91b/progress
Jul 14, 2023 01:54:19.387 [140130446224184] DEBUG - [Req#30366/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900f-er2jnre1sxwc9rxmfxxhullz] Recorder: It took 1.4 sec to start the session for http://192.168.1.9:5004/auto/v5.3
Jul 14, 2023 01:54:25.007 [140130487917368] DEBUG - DVR:Segmenter: Stopping idle session: http://192.168.1.9:5004/auto/v5.3.
Jul 14, 2023 02:34:22.913 [140130485807928] DEBUG - [Req#306bf/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-er2jnre1sxwc9rxmfxxhullz] DVR:Segmenter: Creating a new recorder for http://192.168.1.9:5004/auto/v5.1.
Jul 14, 2023 02:34:22.931 [140130485807928] DEBUG - [Req#306bf/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-er2jnre1sxwc9rxmfxxhullz/JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/8217c1c-4565-linux-x86_64/' X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx "/usr/lib/plexmediaserver/Plex Transcoder" -noaccurate_seek -ignore_unknown -scan_all_pmts -1 -rw_timeout 30000000 -reconnect 1 -reconnect_streamed 1 -reconnect_delay_max 30 -fflags +discardcorruptts+fillwallclockdts -probesize 20000000 -i http://192.168.1.9:5004/auto/v5.1 -map "0:V?" -codec:V copy -map "0:a?" -codec:a copy -map "0:s?" -codec:s copy -break_non_keyframes 1 -segment_format mpegts -f ssegment -individual_header_trailer 0 -segment_time 1 -segment_start_number 0 -segment_time_delta 0.25 -segment_list "http://127.0.0.1:32400/video/:/transcode/session/c1479be8-4017-4be8-83fb-8c3fd2d93415/67f8fca1-9697-4796-b3b7-fa591a324e05/manifest?X-Plex-Http-Pipeline=infinite" -segment_list_type csv -segment_list_size 5 -segment_list_separate_stream_times 1 -segment_list_unfinished 1 -max_delay 5000000 -map_metadata -1 -map_chapters -1 "media-%05d.ts" -y -nostats -loglevel quiet -loglevel_plex error -xioerror -progressurl http://127.0.0.1:32400/video/:/transcode/session/c1479be8-4017-4be8-83fb-8c3fd2d93415/67f8fca1-9697-4796-b3b7-fa591a324e05/progress
Jul 14, 2023 02:34:24.409 [140130485807928] DEBUG - [Req#306bf/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-er2jnre1sxwc9rxmfxxhullz] Recorder: It took 1.5 sec to start the session for http://192.168.1.9:5004/auto/v5.1
Jul 14, 2023 02:35:46.916 [140130487917368] DEBUG - DVR:Segmenter: Stopping idle session: http://192.168.1.9:5004/auto/v5.1.
Jul 14, 2023 02:49:23.955 [140130451180344] DEBUG - [Req#30bb4/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-d81edc3372a2490d-com-plexapp-android] DVR:Segmenter: Creating a new recorder for http://192.168.1.9:5004/auto/v5.1.
Jul 14, 2023 02:49:23.972 [140130451180344] DEBUG - [Req#30bb4/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-d81edc3372a2490d-com-plexapp-android/JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/8217c1c-4565-linux-x86_64/' X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx "/usr/lib/plexmediaserver/Plex Transcoder" -noaccurate_seek -ignore_unknown -scan_all_pmts -1 -rw_timeout 30000000 -reconnect 1 -reconnect_streamed 1 -reconnect_delay_max 30 -fflags +discardcorruptts+fillwallclockdts -probesize 20000000 -i http://192.168.1.9:5004/auto/v5.1 -map "0:V?" -codec:V copy -map "0:a?" -codec:a copy -map "0:s?" -codec:s copy -break_non_keyframes 1 -segment_format mpegts -f ssegment -individual_header_trailer 0 -segment_time 1 -segment_start_number 0 -segment_time_delta 0.25 -segment_list "http://127.0.0.1:32400/video/:/transcode/session/14741508-2f47-4bdf-9654-8610cba23a4c/605dcaa2-b57d-4376-ba36-aa3ca96d9e51/manifest?X-Plex-Http-Pipeline=infinite" -segment_list_type csv -segment_list_size 5 -segment_list_separate_stream_times 1 -segment_list_unfinished 1 -max_delay 5000000 -map_metadata -1 -map_chapters -1 "media-%05d.ts" -y -nostats -loglevel quiet -loglevel_plex error -xioerror -progressurl http://127.0.0.1:32400/video/:/transcode/session/14741508-2f47-4bdf-9654-8610cba23a4c/605dcaa2-b57d-4376-ba36-aa3ca96d9e51/progress
Jul 14, 2023 02:49:25.545 [140130451180344] DEBUG - [Req#30bb4/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-d81edc3372a2490d-com-plexapp-android] Recorder: It took 1.6 sec to start the session for http://192.168.1.9:5004/auto/v5.1
Jul 14, 2023 02:52:24.958 [140130461813560] DEBUG - DVR:Segmenter: Stopping idle session: http://192.168.1.9:5004/auto/v5.1.
Jul 14, 2023 03:14:12.800 [140130463923000] DEBUG - [Req#3161b/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-pw0w397xfszy4et4g6lh1trl] DVR:Segmenter: Creating a new recorder for http://192.168.1.9:5004/auto/v5.1.
Jul 14, 2023 03:14:12.819 [140130463923000] DEBUG - [Req#3161b/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-pw0w397xfszy4et4g6lh1trl/JobRunner] Job running: FFMPEG_EXTERNAL_LIBS='/var/lib/plexmediaserver/Library/Application\ Support/Plex\ Media\ Server/Codecs/8217c1c-4565-linux-x86_64/' X_PLEX_TOKEN=xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx "/usr/lib/plexmediaserver/Plex Transcoder" -noaccurate_seek -ignore_unknown -scan_all_pmts -1 -rw_timeout 30000000 -reconnect 1 -reconnect_streamed 1 -reconnect_delay_max 30 -fflags +discardcorruptts+fillwallclockdts -probesize 20000000 -i http://192.168.1.9:5004/auto/v5.1 -map "0:V?" -codec:V copy -map "0:a?" -codec:a copy -map "0:s?" -codec:s copy -break_non_keyframes 1 -segment_format mpegts -f ssegment -individual_header_trailer 0 -segment_time 1 -segment_start_number 0 -segment_time_delta 0.25 -segment_list "http://127.0.0.1:32400/video/:/transcode/session/fbc9eada-f69a-4f80-8827-4b58199249d8/53af96e6-478c-4ffc-999c-0d04cad81071/manifest?X-Plex-Http-Pipeline=infinite" -segment_list_type csv -segment_list_size 5 -segment_list_separate_stream_times 1 -segment_list_unfinished 1 -max_delay 5000000 -map_metadata -1 -map_chapters -1 "media-%05d.ts" -y -nostats -loglevel quiet -loglevel_plex error -xioerror -progressurl http://127.0.0.1:32400/video/:/transcode/session/fbc9eada-f69a-4f80-8827-4b58199249d8/53af96e6-478c-4ffc-999c-0d04cad81071/progress
Jul 14, 2023 03:14:14.281 [140130463923000] DEBUG - [Req#3161b/Grabber/5fc76b3d6b022a002d867283-5fc705eedd53a6002d8f900e-pw0w397xfszy4et4g6lh1trl] Recorder: It took 1.5 sec to start the session for http://192.168.1.9:5004/auto/v5.1
Jul 14, 2023 03:14:19.803 [140130461813560] DEBUG - DVR:Segmenter: Stopping idle session: http://192.168.1.9:5004/auto/v5.1.
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