LiveTV and DVR Not Working For Shared Home Users

I think I saw some other users yesterday on here talking about an issue where shared home users can’t view LiveTV and DVR in this latest server update (1.18.1.1973). I am having the issue too and I’m wondering if anyone has found a fix for it other than installing an old server version. Thank you in advance!

The only choices are to rollback the server or wait for a fix from Plex in a newer release of the server.

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That’s what I thought. I’m in the process of getting a splitter for our OTA antenna so the signal is not always relying on Plex in case of issues like this. I’ll attach my log files for reference in a few minutes.

Plex Media Server Logs_2019-11-05_16-00-12.zip (4.6 MB)

Yeah I was having this same issue and unfortunately the only that helped was rolling back.

I’m fine with doing a roll-back, but I don’t have the previous version to roll back to. Can anyone help me out there?

Here’s the link for the 64-bit Ubuntu package:

https://downloads.plex.tv/plex-media-server-new/1.18.0.1944-f2cae8d6b/debian/plexmediaserver_1.18.0.1944-f2cae8d6b_amd64.deb

Basically just change that link to reflect the platform you’re looking for.

Windows:
https://downloads.plex.tv/plex-media-server-new/1.18.0.1944-f2cae8d6b/windows/PlexMediaServer-1.18.0.1944-f2cae8d6b-x86.exe

Also, FWIW, rollback fixed the issue for me as well.

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