Loading media takes over 30 seconds unless something is already streaming

Server Version#: 4.108.0
Player Version#: All

I am running Plex server 4.108.0 on Linux Mint 21. Movies are stored on an old Seagate 4 Bay Pro (SRPS40) running the last released firmware (4.3.19.7). The 3 Drives in the NAS are 7200rpm 4TB RAID 0.

Loading any media (movies, music, photos, etc) takes forever to start. Once it DOES start, any stream request starts immediately. If at any point there are not streams, it takes forever again to start streaming.

Anyone have this issue?

Only time I have something similar, it’s because I have my NAS drives set to go into stand-by to conserve power, and then it takes up to 30 seconds to spin back up if they’re sleeping.
Maybe your drives are going to sleep?

That’s an interesting idea, but no. I checked that. Plus, it happens almost immediately after the last stream stops.

Might you also need to optimize the DB / clean up the data beyond what PMS does ?
(Fairly common)

Without seeing DEBUG server logs, anything we suggest is guessing.

Sooooo…

Settings
General
DLNA
this allows the server to stream media to DLNA devices.

That was unchecked. I check it. I think that may have been it.

The DLNA server is off by default.

It has a known memory leak which has not been solved.
You will likely need restart the server every 24 hours

:neutral_face: well crap. Maybe I’ll just have it reboot nightly at like 4am or similar. I want to verify if the 30 second delay is solved or not. Out of the frying pan…

You might also want to consider my DB tool.

It’s proven to do some pretty amazing DB cleanup and made life a lot faster
(DB does get fragmented and this tool fixes that)

I will 100% try that. Thanks!

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