Local Direct Play has been buffering for me on Xbox One X as well as Roku. Some of my users are noticing it too

Server Version#: 1.19.4.2935
Player Version#: unknown, latest
Plex Media Server Logs_2020-06-25_10-13-20.zip (4.7 MB)

I have been having some issues with buffering low bitrate (5k-11k so far I have tested) TV shows and movies, MKV files.

The issue seems to only occur during direct play.
My server has:

  • Intel i7-8700k

  • 32GB of RAM

  • Nvidia GTX-1080

  • The video is a 1080p video, using 8-11mbps of local bandwidth.

  • The video does work fine when transcoding.

  • I have debug logging enabled

  • I have a 1Gb/s network.

  • I am running UNRAID with the binhex-plexpass docker.

  • I have the system setup for HW transcoding as well.

Last night I was trying to watch a show that was 5-6K bitrate and no matter what when I initially started the show the video was all choppy and out of sync with the audio. If I fast forwarded and hit play it seemed to sync up again and I didn’t have any more problems.

This was around 8:45pm central time.

A friend of mine was direct playing remotely and she said it was buffering during the middle of the movie last night.

This was around 12:50AM central time.

My logs are attached.

Nobody has any ideas?
Do my logs look normal?

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