Local download from Plex Media Server to local iPhone OK, but movie won't be viewable

Server Version#: 1.32.7.7621 (docker on Qnap)
Player Version#: 8.28

Hi, I try to download some movies, the download works well, but I’m unable to read any of the movies/series I put locally on iPhone.
When I hit “Play” button, it’s awaiting undefinitely.

Any idea on what config could be wrong there ?
It worked a few month ago, but no more today.

Media info displayed, quite strange : quality = N/D @ 0 Mbps, where original on server is 720x404 @3,3Mbps (as an example)

AS a food for thought, here are the logs from my plex client.
The movie I tried to read, after successfull local downlo
Uploading: PlexDebugInfo-v.de6-8.28-7384 (2023-11-28 19.05.19 +0100).zip…
ad, is called Braquo.

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