Local Media Assets agent bug + unmatched episodes

Plex Media Server Metadata & Adding Files
1

Server Version#: 1.19.5.3035

Hi,
I use Subzero to grab subtitles, I’ve configured the Agents to Subzero is on top of other agents for TVDB and The Movie DB (agents that I use TV and Movies).

When I import a batch of episodes (e.g. 23 episodes), at some point some episodes don’t get recognised (e.g. “Episode 12” instead of the Episode’s title) with no title, no description and no subtitles. I’ve changed the renaming format to be TVShow - S00E00 - FORMAT RLSGRP.ext not long ago so perhaps performing a Plex Dance would fix the issue? or should I try something else before?

Before that I thought that Local Media Asset was perhaps coliding with other Agents, so I tried to untick it and drag it down for TV and Movies but I can uncheck it however it wont get dragged to the bottom. Sometimes ticks disapear, then come back… looks like a bug. Anyone knows why?

Thanks in advance.

2

Did you forget to SAVE changes? (I sometimes forget)

3

Correct me if I’m wrong but there’s no Save button in the Agents page on Plex?
I’ve deactivated any ad / script blocker I use and used another web browser… still no Save button.

4

Sorry, You’re correct. I’m looking at something different :wink:

Your naming an structure are:

Name/
  Season S/
    Name - SxxExx - {other info here}.ext
    Name - SxxExx - {other info here}.en.srt       <-- example ENG SRT

Names must match except for the extensions.
?

5

No worries.
You’re correct, although I’ve change the naming format from being

Name/
  Season S/
    Name - SxxExx - EPISODENAME - QUALITY FORMAT - RELEASEGROUP.ext

to

Name/
  Season S/
    Name - SxxExx - QUALITY FORMAT - RELEASEGROUP.ext

Do you think that may caused the problems I’m experiencing?

6

Yes.

The core name must be the same as it is for Movies.

Your only option is to hide it in [ optional text ] .
I don’t believe that only works on Movies. The new scanner is going to bring some much needed consistency to everything so there is hope there.

7

Right, I see. Thanks for the explainations.
I need to keep the quality, format and release group tags for Subzero to grab subtitles on the fly and in the background.

So should I use the following structure as you’ve suggested?:

For TV:

Name/
  Season S/
    Name (Date) - SxxExx - [QUALITY FORMAT - RELEASEGROUP].ext

and Movies

Movie (Date)/
    Movie (Date) [QUALITY FORMAT - RELEASEGROUP].ext
8

Yes.

Those are the documented structures:

9

Okay thanks, but they don’t say anything about the importance of brackets.
My original naming structure isn’t bad and I have no issues with Movies. I’m just trying to understand what when wrong apart from the fact that they look different from TV Shows to Movies.
But I’ll do a Plex Dance and see how things go.

Do you know anything that could fix the bug for Local Media Assets please?

10

The scanner is consistent in that one regard – it’s a regular expression.

Anything in [stuff here] is completely ignored by the matching logic.

  1. Yes, it will be recorded in the file path (because it’s needed)
  2. Matching will strip the brackets, and anything between, from the naming.
11

I just went over this with @chrisallen
The new scanner will use the square brackets with the IMDB ID…
So they won’t be ignored any longer.

That’s in the thread New Plex Media Server movie scanner and agent preview

12

Careful. It will use the IMDB / TMDB info if in the brackets.

13

I tried [tt1234567] that a while back wouldn’t work till I changed it to (tt1234567)

things have changed I guess…

14

It is still evolving. It’s very close but they are working out edge cases and the impact on core design.

(I keep trying the new candidates as they are generated)

EDIT: Note: [stuff] was ignored. (stuff) won’t be ignored. See the difference?
I will see to it we get our terms in sync. Brackets vs Parenthesis are the difference.

15

So if I understand correctly, with the new Plex agent, only IMDB references in bracket can be grabbed by Plex?

If I stick with [CODEC - QUALITY - RELEASEGROUP] this should cause any problems right?
But I wonder if this will “block” SubZero to find the best match for subtitles?

16

That was my point, they said to put it in [ brackets ]
I thought that information in brackets was ignored.

He said he didn’t think that was the case.

17

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