Local streaming to Hisense TV

[JaReddy4Dis]

Server Version#: 4.30.2
Server: Windows 10, 17 6770k

Player: Hisense LEDN65U7A connected through ethernet
Player Version#: Plex for VIDAA 3.13.14 MTK5658

I am unable to get plex to play to my Hisense Smart TV. It plays fine to all other connected devices, including a Samsung Smart TV. I have installed a new router in my home (ASUS AC86U), and the problem began then.

The server computer is able to see the Hisense as a Plex for VIDAA device, and if I select the cast option, the TV responds to navigation through the menus on the server as expected. However when I click play, the playback freezes at the 3 dots on the TV and on the server side I get a pop-up message saying “Unable to start this stream”.

The playback on through the TV has never been great (buffering was a big issue unless I used Optimized for TV versions), but now it seems that playback is altogether impossible.

I have tried:
Enabling/disabling direct stream/play on both the server and TV side
Looking through the logs (not sure what I am looking for though - Some direction on this would be appreciated)
Playing optimised and non-optimised versions.

I can provide logs if required, just unsure of the verbosity and logging settings required.

[JuiceWSA]

Plex for Hiscense (VIDAA) Not seeing shared library. I can only see my PMS Stuff

I believe the reason for that issue is that the Hisense app is a pretty dead platform. This app hasn’t been updated in quite some time (hence the differences in how things are structured there). From what I understood, the app basically connects to a single server and shows the libraries of that server. The app itself appears to be no longer maintained (no more updates, fixes). So if you want to have the same Plex experience as on your other devices, you might want to look into upgrading you…

Hisense - basic upgrade

That is probably the old ‘Opera’ app store app. Sony bought them and then closed them down after ~ a year. There are no new app version for this platform.

Have the funeral - it’s over.

RIP to the App, but the good news is: a Roku Ultra Refurb (about $60 at Amazon) will plug right into one of it’s HDMI ports - and you’re back, live and in color!

@JaReddy4Dis

I can provide logs if required, just unsure of the verbosity and logging settings required.

Logs are not required, but Verbose logs are useless.
DO NOT ENABLE VERBOSE!
(unless specifically asked to do so)