Login Loop on Plex Web App

I am trying to play media from my server via the Plex Web App. This is the process I use. I login using my credentials. Select ‘Launch’ button.

I never get to the Plex Web App as it will constantly reload the page with a statement “You are already signed in, please wait while we redirect you…”

Safari on a pre-release version of OS X, right?
Use a different web browser.

How did you know I was using Safari, a Mac, or a pre-release of OS X? Are you SPYING ON ME?? LOL!!

Thanks for the rapid response. I greatly appreciate the help. I will try a different browser but I wouldn’t think there would be a problem with Safari… Oh, well. Things happen, we live and we learn.

Thanks again OttoKerner

Same problem for me using iOS 10.3 on an iPhone 6S plus. Get the issue with safari, chrome and Firefox.

Same here, but Chrome specifically. It’s been going on for a couple weeks. My solution was to do incognito mode, but then I cleared my cache and it works now. Makes sense since incognito mode was working which is more like a clean slate.

Try that out and hopefully it works!

Safari Cache Cleaning: https://www.techwalla.com/articles/how-to-clear-cookies-and-cache-in-safari

Chrome Cache cleaning: https://www.guidingtech.com/1662/clearing-cache-in-google-chrome/ (you can also search for cache in settings)

Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Good luck!

(realizing this is two years old now, but hopefully this helps others who found this)

1 Like