Long loading times over internet

Plex Players Mobile Devices
1

Server Version#: 1.41.6.9685
Player Version#: 2025.12.0

I’ve been trying out the new iOS app , and I got to say; I don’t hate it, apart from some missing features. It looks really slick!

But one thing that has been really bothering me is that it takes a long time to load stuff when I’m not connected to my local network. The old app (8.45) takes 4 seconds to start a 1080p video from my Plex library over the internet, while the new app (2025.12.0) takes over 15 seconds. Loading the homescreen takes a lot longer as well.

So it takes 3-4 times longer to load content over the internet, while over Wi-Fi it’s near instant. I’ve tested it on multiple phones. Is anyone else experiencing this issue?

[Edit] Streaming quality is set to maximum on all connection types, and Allow Direct Play and Allow Direct Stream are turned on [/Edit]

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Bumping this thread, even with the latest PMS and Plex iOS app updates this problem is still there and super annoying. Would love some help fixing this issue.

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