Haven’t had issues in forever… yesterday I simply made a new folder in my Media/Movies folder and moved some old movies into it. Ever since doing that, my Mac will not find PMS and it just says looking for server. I have not changed routers, WiFi settings or anything. I can load Plex on my iPad and iPhone and things are working there. I have everything in my Media folder on my NAS and numerous subfolders (Documentaries, TV Shows, Sports, etc).
I restarted my Synology NAS, restarted my Mac, I’m running the latest version of Plex (1.15.5.994-4610c6e8d). Turned off my VPN. Have signed in and out of Plex. No luck with anything.
I deleted PMS from my NAS and reinstalled. It was version 1.13.4.527-200287a06. No luck. Did a manual install to the latest version again… no luck.
I’m completely baffled at what’s going on. Would appreciate some input on what it might be. I’ve never had this issue. I pasted the debug log below…
Summary
[
{
“type”: “info”,
“host”: “app.plex.tv”,
“userAgent”: “Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_4) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/12.1 Safari/605.1.15”,
“browser”: {
“platformVersion”: “10.14”,
“id”: “safari”,
“name”: “Safari”,
“version”: “12.1”,
“webkit”: true,
“platform”: “OSX”,
“platformID”: “osx”,
“platformModifierKey”: “command”
},
“version”: “3.97.3”,
“username”: “jerrodshook”,
“cloudUrl”: [
{
“scheme”: “https”,
“address”: “plex.tv”,
“uri”: “https://plex.tv”,
“testState”: “connected”,
“isBundled”: false,
“isFallback”: false,
“relay”: false,
“isUntested”: false,
“isPending”: false,
“isConnected”: true,
“isUnauthorized”: false,
“isUnavailable”: false,
“isFailed”: false,
“isAborted”: false,
“isLoopback”: false,
“isPrivate”: false,
“isHttps”: true,
“isSecure”: true,
“isPlexDirect”: false,
“currentTest”: null,
“sources”: [
{
“id”: “internal”
}
]
}
]
},
{
“type”: “navigation”,
“route”: “webhooks”,
“args”: [
null
],
“fragment”: “#!/settings/webhooks”,
“time”: “2019-04-29T01:07:18.256Z”
},
{
“type”: “log:message”,
“level”: 3,
“message”: “[Metrics] Updating session last interaction time”,
“time”: “2019-04-29T01:07:18.315Z”
},
{
“type”: “ajax”,
“url”: “https://analytics.plex.tv/collect/event”,
“status”: 200,
“params”: “{“deviceIdentifier”:“m2fbudwo9aq16ounx4adn6if”,“context”:{“device”:{“product”:“Plex Web”,“version”:“3.97.3”,“platform”:“Safari”,“platformVersion”:“12.1”,“device”:“OSX”,“model”:“hosted”,“screenResolution”:“1733x1677,3360x1890”,“layout”:“desktop”}},“event”:“client:view”,“interaction”:true,“properties”:{“pane”:“webhooks”,“page”:“account”},“sessionIdentifier”:“f9bc7f89-b3d4-4b2c-888c-88788c0e7489”}”,
“responseLength”: 0,
“time”: “2019-04-29T01:07:18.474Z”
},
{
“type”: “ajax”,
“url”: “https://plex.tv/api/v2/user/webhooks?X-Plex-Product=Plex%20Web&X-Plex-Version=3.97.3&X-Plex-Client-Identifier=w06cex9mg9dcb4dhyhacxq2h&X-Plex-Platform=Safari&X-Plex-Platform-Version=12.1&X-Plex-Sync-Version=2&X-Plex-Model=hosted&X-Plex-Device=OSX&X-Plex-Device-Name=Safari&X-Plex-Device-Screen-Resolution=1733x1677%2C3360x1890&X-Plex-Token=TOKEN&X-Plex-Language=en”,
“status”: 200,
“headers”: {
“Accept-Language”: “en”,
“Accept”: “application/json”
},
“responseLength”: 2,
“time”: “2019-04-29T01:07:18.511Z”
},
{
“type”: “log:message”,
“level”: 3,
“message”: “[Metrics] Updating session last interaction time”,
“time”: “2019-04-29T01:07:18.556Z”
},
{
“type”: “ajax”,
“url”: “https://analytics.plex.tv/collect/event”,
“status”: 200,
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“responseLength”: 0,
“time”: “2019-04-29T01:07:18.705Z”
},
{
“type”: “navigation”,
“route”: “account”,
“args”: [
null
],
“fragment”: “#!/settings/account”,
“time”: “2019-04-29T01:07:20.185Z”
},
{
“type”: “log:message”,
“level”: 3,
“message”: “[Metrics] Updating session last interaction time”,
“time”: “2019-04-29T01:07:20.250Z”
},
{
“type”: “ajax”,
“url”: “https://analytics.plex.tv/collect/event”,
“status”: 200,
“params”: “{“deviceIdentifier”:“m2fbudwo9aq16ounx4adn6if”,“context”:{“device”:{“product”:“Plex Web”,“version”:“3.97.3”,“platform”:“Safari”,“platformVersion”:“12.1”,“device”:“OSX”,“model”:“hosted”,“screenResolution”:“1733x1677,3360x1890”,“layout”:“desktop”}},“event”:“client:view”,“interaction”:true,“properties”:{“pane”:“account”,“page”:“account”},“sessionIdentifier”:“f9bc7f89-b3d4-4b2c-888c-88788c0e7489”}”,
“responseLength”: 0,
“time”: “2019-04-29T01:07:20.398Z”
},
{
“type”: “ajax”,
“url”: “https://plex.tv/api/v2/authentications/providers?X-Plex-Product=Plex%20Web&X-Plex-Version=3.97.3&X-Plex-Client-Identifier=w06cex9mg9dcb4dhyhacxq2h&X-Plex-Platform=Safari&X-Plex-Platform-Version=12.1&X-Plex-Sync-Version=2&X-Plex-Model=hosted&X-Plex-Device=OSX&X-Plex-Device-Name=Safari&X-Plex-Device-Screen-Resolution=1733x1677%2C3360x1890&X-Plex-Token=TOKEN&X-Plex-Language=en”,
“status”: 200,
“headers”: {
“Accept-Language”: “en”,
“Accept”: “application/json”
},
“responseLength”: 2347,
“time”: “2019-04-29T01:07:20.815Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Populate any server chose plex.tv where servers = plex.tv”,
“time”: “2019-04-29T01:07:22.979Z”
},
{
“type”: “navigation”,
“route”: “dashboard”,
“args”: [
null
],
“fragment”: “”,
“time”: “2019-04-29T01:07:23.000Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Populate any server chose plex.tv where servers = plex.tv”,
“time”: “2019-04-29T01:07:27.222Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Populate any server chose plex.tv where servers = plex.tv”,
“time”: “2019-04-29T01:07:27.224Z”
},
{
“type”: “navigation”,
“route”: “webSettings”,
“args”: [
“general”,
null
],
“fragment”: “#!/settings/web/general”,
“time”: “2019-04-29T01:07:27.244Z”
},
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“type”: “log:message”,
“level”: 3,
“message”: “[Metrics] Updating session last interaction time”,
“time”: “2019-04-29T01:07:27.253Z”
},
{
“type”: “ajax”,
“url”: “https://analytics.plex.tv/collect/event”,
“status”: 200,
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“responseLength”: 0,
“time”: “2019-04-29T01:07:27.416Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Populate any server chose plex.tv where servers = plex.tv”,
“time”: “2019-04-29T01:07:29.977Z”
},
{
“type”: “log:message”,
“level”: 4,
“message”: “[Servers] Populate any server chose plex.tv where servers = plex.tv”,
“time”: “2019-04-29T01:07:29.978Z”
},
{
“type”: “navigation”,
“route”: “webSettings”,
“args”: [
“debug”,
null
],
“fragment”: “#!/settings/web/debug”,
“time”: “2019-04-29T01:07:29.998Z”
},
{
“type”: “log:message”,
“level”: 3,
“message”: “[Metrics] Updating session last interaction time”,
“time”: “2019-04-29T01:07:30.025Z”
},
{
“type”: “ajax”,
“url”: “https://analytics.plex.tv/collect/event”,
“status”: 200,
“params”: “{“deviceIdentifier”:“m2fbudwo9aq16ounx4adn6if”,“context”:{“device”:{“product”:“Plex Web”,“version”:“3.97.3”,“platform”:“Safari”,“platformVersion”:“12.1”,“device”:“OSX”,“model”:“hosted”,“screenResolution”:“1733x1677,3360x1890”,“layout”:“desktop”}},“event”:“client:view”,“interaction”:true,“properties”:{“pane”:“web:debug”,“page”:“settings”},“sessionIdentifier”:“f9bc7f89-b3d4-4b2c-888c-88788c0e7489”}”,
“responseLength”: 0,
“time”: “2019-04-29T01:07:30.170Z”
},
{
“type”: “navigation”,
“route”: “logs”,
“args”: [
null
],
“fragment”: “#!/logs”,
“time”: “2019-04-29T01:07:31.782Z”
},
{
“type”: “log:message”,
“level”: 3,
“message”: “[Vote:gqlazuyvd3tntylwpr2hhgm3] Upvote, refreshing my leader time”,
“time”: “2019-04-29T01:08:16.418Z”
},
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“type”: “log:message”,
“level”: 3,
“message”: “[Vote:gqlazuyvd3tntylwpr2hhgm3] Upvote, refreshing my leader time”,
“time”: “2019-04-29T01:09:16.416Z”
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]
