Looking for servers

Hello
PMS stuck with looking for a server
Synology DS214
DSM 6.1.6-15266 Update 1
PMS 1.12.3.4973-215c28d86

Followed the FAQ, so far, nothing helped

Here are the logs

Any help will be appriciated

G

Is the ethernet address of your Synology your LAN IP address or a public IP ?

If it is your LAN (private) IP block, it will not work.

PMS requires RFC1918 addressing unless customized after initial setup

RFC1918 allows 192.168.x.x, 10.x.x.x, and 172.16.x.x -> 172.31.x.x addressing as Private LAN.

Your Logs show the address as: 17X.XX.128.XXX
The hosts involved are the Synology and presumably a client (x.x.x.13 and x.x.x.33)

@ChuckPA

Is my private LAN, and it sets this way for security reasons.

So if taking my Synology and Roku to the 192.168… Segment, make sure it’s running, can I then return it to my private segment ?

If you want your LAN to run that way, you’ll need to use SSH -tunnel to get to the Synology’s “console” (127.0.0.1)
Once you have gotten back into the NAS and verified it’s

  1. Signed into your account
  2. You have the appropriate addresses/ranges specified in Settings - Server - Network

you won’t need the tunnel anymore

Typical ssh tunnel start (from LInux)

ssh -l admin -L 8888:127.0.0.1:32400 ip.addr.of.syno

In a browser tab, open http://127.0.0.1:8888/web

It will redirect through the tunnel to the Synology “console” (loopback adapter)

@ChuckPA

Not so sure what you want me to do.
I’ll try to fiddle with it to my best understanding.
I appreciate all the help, thank you very much

Gallico

@“gallico916@gmail.com” said:
@ChuckPA

Is my private LAN, and it sets this way for security reasons.

So if taking my Synology and Roku to the 192.168… Segment, make sure it’s running, can I then return it to my private segment ?

You must either put those devices (computer and Synology) into RFC1918 space
-or-
you must SSH tunnel to it as if it on a remote network.

The official documentation to access a remote host/network is here. Scroll down to On a Different Network

https://support.plex.tv/articles/200288586-installation

@ChuckPA

So followed this

Open a Terminal window or your command prompt
Enter the following command (substituting the IP address of your server as appropriate):
ssh ip.address.of.server -L 8888:localhost:32400
Open a browser window
Type http://localhost:8888/web into the address bar
The browser will connect to the server as if it were local and load Plex Web App

I can SSH into the Synology, with the commands provided on top but when trying to open a web from my Mac
and substituting the local host with my Synology IP address I get “This site can’t be reached”

I gave you ssh -l admin -L 8888:127.0.0.1:32400 to avoid the pitfall translation of the name localhost in the tunnel and 127.0.0.1:8888 for the browser. localhost and 127.0.0.1 are not always the same.

As for the error returned. Does Package Center show it as running?

Worst case scenario.

  1. Control Panel - Shared Folders - Highlight Plex - Edit
  2. Permissions tab
  3. Give your username R/W permission
  4. Drill down until you see Logs
  5. Right-click Logs and Compress to Logs.zip
  6. Attach that ZIP file here with your next post

@ChuckPA said:
I gave you ssh -l admin -L 8888:127.0.0.1:32400 to avoid the pitfall translation of the name localhost in the tunnel and 127.0.0.1:8888 for the browser. localhost and 127.0.0.1 are not always the same.

As for the error returned. Does Package Center show it as running?

Worst case scenario.

  1. Control Panel - Shared Folders - Highlight Plex - Edit
  2. Permissions tab
  3. Give your username R/W permission
  4. Drill down until you see Logs
  5. Right-click Logs and Compress to Logs.zip
  6. Attach that ZIP file here with your next post

Already did the premission setting change as per the FAQ in the forum
The package center saying the pakcages is running and all is good

Here are the current logs.

You are still attempting to access it with the non RFC1918 address or via the SSH tunnel as instructed.

Apr 20, 2018 19:05:31.160 [0x2e8ed400] DEBUG - Request came in with unrecognized domain / IP 'xxx.xxx.xxx.13' in header Host; treating as non-local
Apr 20, 2018 19:05:31.160 [0x2ec38400] DEBUG - Request came in with unrecognized domain / IP 'xxx.xxx.xxx.13' in header Host; treating as non-local
Apr 20, 2018 19:05:31.163 [0x2e8ed400] DEBUG - Request came in with unrecognized domain / IP 'xxx.xxx.xxx.13' in header Host; treating as non-local
Apr 20, 2018 19:05:31.165 [0x321ed400] DEBUG - Request: [174.56.128.33:56341 (Subnet)] GET /web/main.v3.1833a3cfe85e4a388528cec5e788e798.css (6 live) GZ

Your security is biting you quite harshly

@ChuckPA

I appreciate the help, I’ll work on that later
If you can please remove the screenshot with my IP

Regards
Gallico

Did you do it? I don’t see anything.

@ChuckPA

I’ll work on it another time, too much gear to with static IP’s to work around.
Please take the log screenshot off with my IP please

Where please? I do not see a screenshot anywhere
You can edit any of your posts now and click the X as well

@ChuckPa

I can’t edit your post, talking about this one 5 posts up

Apologies… I was looking for an attachment.

Your information has been obscured