Loss of Plex fix/match function

Has anyone else lost the fix/match for the plex web app ? I can no longer correct the data for the proper tv show or movie ? I s there a workaround ?

The most common problem here is that you’re trying to find the fix match option on a season or episode, these don’t support fix match. You must match the TV show itself (or movie).

More information, maybe a screenshot would be useful too.

In the web app, click on the title of the show. Then try again.

I have lost the fix/match option for all items…even movies I have previsouly corrected… I tried reloading the web app but it does not help.

Make sure you are

  • using the main user account (the one with the crown) of your Plex Home
  • editing a movie within a library on your own server
  • not using any web browser add-ins which have the potential to block parts of web pages

Well it appears that the TV series the Adventures of Superman is too old to b eindexed…it jumps the 1990s TV series instead

There is no such thing.

How is your folder structure organized and how are your files named?

Which series is it actually? This one?
https://thetvdb.com/series/the-new-adventures-of-superman

or perhaps this one?

Yes its the 1952 version…I have the first two years. I am experimenting with getting it recognized . It somehow defaults to the 1990s version.

Stick to the recommended naming. That includes the release year for a good reason.
https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/

thanks…I will work on that and set up ccordingly.

thank you for your help…I used the TMDB and after I got the first episode finalized the rest updated nicely.

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